Nov 18, 2014 By Alice Myerhoff

10 Tips for Getting Out of a Sales Slump

Sales is a roller coaster and one of the signs of a great salesperson is that they are able manage their moods through the highs and the lows that face all salespeople. Every one of us had had those days when we’re “on fire” and the less fun ones when it seems like no matter what we do, we can’t... Read More

Careers, Sales

Nov 18, 2014 By Jeff Kalter

Flip the Sales Funnel and Increase ROI — 6 Steps

Funnel or Pyramid? There’s a problem with the sales funnel. Just because you fill it with leads, sales won’t naturally fall out of the bottom. And yet many sales and marketing managers feel this is the way it works: play the numbers game, get as many leads as possible and sales will naturally fall... Read More

Featured, Marketing, Sales

Nov 17, 2014 By Rebecca Brown

4 Ways CRM Transformed a Custom Homebuilder’s Business

Getting a contract to a customer in one minute instead of one hour may sound like an impossible feat of customer service, but for Meritage Homes, it isn't. Back in 2011, the company’s visionary leadership team implemented a Salesforce CRM and an app by Drawloop, sparking a technology... Read More

AppExchange, Cloud

Nov 17, 2014 By Jeremiah Owyang

3 Predictions for the Future of the Collaborative Economy

If you’ve ever commuted in an Uber, funded a project on Kickstarter, or rented an apartment from Airbnb, you have contributed to the collaborative economy. The collaborative economy is not a new concept; people have been sharing things for hundreds of years — but combined with technology, the... Read More

AppExchange, Cloud, Community, Dreamforce, Featured

Nov 17, 2014 By Marissa Kraines

Counting Down to the Salesforce World Tour NYC

This Wednesday, November 19, Salesforce is bringing the fun, innovation and giving back of Dreamforce to New York City! With big-time keynotes from Keith Block and other leaders, more than 30 sessions, a huge Cloud Expo and, of course, a Salesforce Foundation activity, you might feel like you are... Read More

Cloud, Events, Featured

Nov 17, 2014 By Sue Warnke

4 Steps to Tap Into Your Team's Rookie Smarts

I’ve had the ride of my life working at Salesforce. Six years ago, I started as a technical writer and now lead engineering and documentation teams. But one of my career highlights was working with best-selling author of Multipliers, Liz Wiseman, on a single experiment that transformed how my... Read More

Nov 17, 2014 By Kyle Lacy

A New Report from Salesforce Marketing Cloud and LinkedIn: The State of Marketing Leadership

Marketing strategy has evolved more quickly in the past five years than it did in the past five hundred. For centuries, print advertising and mass media dominated until the internet changed everything, creating opportunities to craft unique customer journeys on an ever-larger palette of... Read More

Nov 17, 2014 By Michael Boyette

How to Tell Buyers They’re Wrong – Without Losing the Business

Sometimes buyers are just wrong. Dead wrong. They think your price is too high when it’s average for your market. They think a lousy competitor can give them better value. They think your product is underperforming when it’s really a success. You know the customer is wrong. But what can you... Read More

Featured, Sales

Nov 17, 2014 By Devon McGinnis

Black Friday, Geolocation & the Customer Journey

Picture this, Dear Shopper: you're power-walking through the mall on Black Friday, on a mission to find that [Elsa doll, smartwatch, pair of Air Jordans-insert your own list here]. And then your phone buzzes with an app alert from the retail location around the corner, offering 15% off your... Read More

Marketing, Email Marketing, Mobile Marketing