360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Nov 20, 2014 By Marissa Kraines

ICYMI: The NYC Salesforce World Tour

What a memorable day in New York City! Yesterday Salesforce hosted our biggest New York event ever. We announced two big launches — the next generation of Social Studio, and the all-new Salesforce1 Mobile App. Thank you to everyone for an incredible show where we brought the energy of... Read More

Apps, Events, Featured, Mobile, Social

Nov 20, 2014 By Ashwini Govindaraman

10 Steps to Getting Started with Reports and Dashboards

Reports and dashboards are a critical component of the Salesforce Sales Cloud, delivering insight to sales reps, managers, and executives across your company, and on any device. But lately, I have been getting a lot of questions about best practices around reports and dashboards in Salesforce.... Read More

Analytics, Data.com, Featured, Mobile, Sales, Sales Cloud

Nov 20, 2014 By Gilad Raichshtain

B2B Sales Benchmark Research Finds Some Pipeline Surprises [INFOGRAPHIC]

Implisit analyzed the pipelines of hundreds of companies to discover the channels that deliver the highest conversion rate. Are you focusing on the right channels? B2B sales processes are complex, with myriad stakeholders and prolonged decision cycles. That’s why it’s hard to know from the top of... Read More

Analytics, Cloud, Featured, Sales

Nov 20, 2014 By Michael Litt

Are You Missing a Critical Component of Your Lead Scoring Model?

Effective lead scoring means sales teams receive higher-quality leads and can focus on those with the greatest potential to convert. Implementing a great lead scoring model can put you on the fast track for increased productivity from your sales team, higher conversion rates, and a larger bottom... Read More

Analytics, Cloud, Marketing

Nov 20, 2014 By Emily Stanford

"Communities: The New Key to Business Success": A New Salesforce E-Book

The collaborative economy is redefining the way we work — blurring the lines between employees and customers — and many new companies are thriving by connecting peers to one another. But what impact does the collaborative economy have on traditional B2B or B2C companies? It's... Read More

Customer Service, Featured, Community Cloud, Community

Nov 19, 2014 By Matt Brown

These NEW Winter '15 MVPs Warm Our Hearts!

It's that time again! Today, we recognize a fresh new crop of Salesforce MVPs. This marks our 13th class of MVPs, and the talent just keeps getting stronger and stronger. In addition to seven brand-new additions, we're excited to announce another 42 re-rewarded MVPs who will be... Read More

Cloud

Nov 20, 2014 By Amber Tiffany

10 Proven Ways to Get Your Sales Line Ringing

The phone may feel like a foreign language to marketers fluent in all things digital. You speak social media, email, and search. But the phone? That's not your world. But today's buyers are multi-channel. They are mobile. And they want personalization. For them, the phone is a natural... Read More

Marketing, Digital Marketing, Cross-Channel Marketing

Nov 19, 2014 By Katherine An

6 Apps that Make the Whole Team Shine

Give your team the gift of time this holiday season. With more than 2,600 business apps on the AppExchange, there’s something for every department to streamline processes, work faster, focus on the bottom line to close out the year—and spend more time at home with loved ones. Get ready to spread... Read More

AppExchange, Apps, Cloud, Featured

Nov 19, 2014 By Megan Ritter

The Age of Real-Time Marketing: Why Customers Need to be the Main Focus

Real-time marketing has received a lot of attention in recent years, although different outlets define real-time marketing in different ways. While real-time marketing can be boiled down to a well-timed tweet about a current event, true real-time marketing is not about accidental success with a... Read More

Featured, Marketing, Social

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

ICYMI: The NYC Salesforce World Tour

10 Steps to Getting Started with Reports and Dashboards

B2B Sales Benchmark Research Finds Some Pipeline Surprises [INFOGRAPHIC]

Are You Missing a Critical Component of Your Lead Scoring Model?

"Communities: The New Key to Business Success": A New Salesforce E-Book

These NEW Winter '15 MVPs Warm Our Hearts!

10 Proven Ways to Get Your Sales Line Ringing

6 Apps that Make the Whole Team Shine

The Age of Real-Time Marketing: Why Customers Need to be the Main Focus

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First