Jan 06, 2015 By Alice Myerhoff

5 Business Resolutions to Start Right Now

A new year brings with it all sorts of opportunities to think about how we can improve ourselves, not just in our personal lives, but also professionally. It’s a great time to take a few moments to ponder what we did well in the previous year and think about what we can do better in the new one.... Read More

Careers, Cloud, Featured, Sales

Jan 06, 2015 By Rebecca Brown

6 Apps that Will Help You Crush Sales Goals

Ready to blow your sales goals out of the water? Good news: there are more than 1,000 apps on the AppExchange that can extend Salesforce and help sales teams close more deals. But how do you narrow down those 1,000+ apps to the best and most essential ones for your company and your team? Our... Read More

AppExchange, Apps, Mobile, Sales

Jan 06, 2015 By Ethan Senturia

Small Business Spotlight: A Quick Guide to Financing Your Small Business

  What's one thing most small businesses don't know about/are surprised by? Nearly all of the small business owners that we work with at Dealstruck come to us knowing that they need money to grow their businesses, but they often have little idea where to access financing, what... Read More

Featured, Small Business, SMB Spotlight

Jan 06, 2015 By Joe Galvin

The 3 Essential Elements of a Customer Management Strategy

Constant change, uncontrollable variables, and competitors on the prowl for new ways of eating your lunch: welcome to the world of sales. No, it isn’t a jungle out there, but it is a complex, fast-paced field of play. Each company’s specific market position, competitive threats, capabilities and... Read More

Customer Service, Sales

Jan 06, 2015 By Kare Anderson

4 Steps Towards Trust at Work and Life

Even though it’s been over a decade ago, I vividly recall my shock when sitting in a committee meeting for a non-profit. The chair asked us each to report back on the task we agreed to do. The second told us that she hadn’t started on her assignment because it had been a very busy month at work.... Read More

Jan 06, 2015 By Alexa Schirtzinger

This Is How Customer Service Should Be

Recently, I met up with a friend for drinks, and she asked me to recommend some new apps. (With friends like these, who wants to spend all day combing through AppStore reviews?) “You always have good apps,” she said. “What’s your favorite these days?” Before I reveal it, let’s take a step back.... Read More

Featured, Customer Service, Small Business

Jan 06, 2015 By Drew Beechler

9 Ways to Acquire New Leads and Customers with Social Media

Can you recall the first time you heard someone mention social media as a business tactic? Odds are, you were skeptical. Yet social channels like Facebook and Twitter quickly proved that they’re much more than status updates and cat videos. Today, most businesses understand that social media can... Read More

Cloud, Featured, Marketing, Sales, Small Business, SMB Spotlight, Social

Jan 06, 2015 By Heike Young

How to Hire a Social Media Strategist: Tips for Small Businesses

In this interview with Ben Conoley, Senior Marketing Consultant at Salesforce Marketing Cloud, we discuss the qualities and skills you should look for in hiring a social media strategist. What’s important to consider when you begin planning to hire a social media strategist or... Read More

Careers, Featured, Marketing, Marketing Cloud, Small Business, Social

Jan 05, 2015 By Salesforce

What Small Businesses Can Expect From Salesforce in 2015 [VIDEO]

Now you can grow your business faster with less capital. With Salesforce for Small Business, you’ll be able to understand your customers like never before, help your customers help themselves, and work smarter from any device, anywhere, at any time. Watch the video to see what your small business... Read More

Cloud, Featured, Sales, Small Business