360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Feb 13, 2015 By Chad White

Email Metrics that Matter: 9 Experts Weigh In

Looking just at open and click rates gives you only a tiny piece of the email marketing picture, says Tim Watson, founder of email marketing consultancy Zettasphere. I couldn’t agree more. To help marketers better understand which email metrics to focus on, Tim asked me and eight other email... Read More

Marketing, Marketing Cloud

Feb 13, 2015 By Asma Stephan

Love is in the Cloud: Salesforce Valentines Perfect for Your Coworkers

Love is in the cloud! We're sharing some of our favorite Salesforce Valentines, penned by the amazing Salesforce MVPs, for you to give to your Salesforce friends, special someones, and don't forget your Salesforce admin! Go ahead and tweet, download, print and share to your ♥'s... Read More

Cloud, Featured

Feb 12, 2015 By Zachary Reiss-Davis

Mobile App Installs Grow More Expensive; Install Rate Remain Strong

Mobile app install ads on social media have continued to get more expensive at a constant rate, reaching their highest level yet in Q3 2014, at a cost-per-install (CPI) of $3.20 globally, and $3.39 in the United States and €4.98 in Europe. The decrease in click-through-rate (CTR) is matched... Read More

Apps, Marketing, Social

Feb 12, 2015 By Gilad Raichshtain

The Science Behind Sales Emails: Get More Responses With These 5 Tips [INFOGRAPHIC]

What makes some sales emails work better than others? Implisit dived into the data retrieved from over 250 thousand emails to discover the magic behind emails that sell. Why do some sales reps manage to engage prospects using email, while others keep struggling? Is there a magic formula that can... Read More

Featured, Sales

Feb 12, 2015 By Chris Duarte

Clean Up Your Data the Expert Way with Data Management Apps: Apps for Admins

I started my career at Salesforce as a Success Manager, where I spent my days working directly with customers, helping them boost adoption, optimize their implementations, and ultimately get the most value out of their investment in Salesforce. And when it comes to getting value, nothing is better... Read More

AppExchange, Apps, Mobile, Sales

Feb 12, 2015 By Trish Bertuzzi

Does Your Sales Team Ask Great Questions?

Every leader assumes their reps are asking questions that move the sales process forward but do you know that with a certainty? The shortest distance between winning a deal and having it slip from month to month is a direct one. In fact, it's these direct questions that... Read More

Featured, Sales

Feb 12, 2015 By Pat McQueen

Raise the Funds Your University Needs with Salesforce Foundation’s Advancement Connect

Get ready to raise more funds for your university with Advancement Connect from the Salesforce Foundation. Available today, Advancement Connect is an application that empowers universities of all sizes to engage alumni in meaningful ways to significantly increase participation rates and... Read More

Cloud, Foundation

Feb 12, 2015 By Stuart Leung

The Customer is Always Right (And Boy, Do They Have a Lot to Say)

‘The customer is always right.’ For businesses that rely on consumers to provide direction and profit, no adage or truism so perfectly sums up the supplier-purchaser relationship. Of course, in order to be right, customers have to be heard. Luckily, modern technology makes it easy for customers to... Read More

Customer Service

Feb 12, 2015 By Todd Pierce

“2015 State of the Connected Patient” Report Shows We’re at the Starting Line of Connected Health Technology

As we approach the Affordable Healthcare Act (ACA) enrollment deadline on Feb. 15, it’s clear we’ve made a lot of progress to get more Americans covered by health insurance. But, as an industry, we have a lot of work to do to achieve the innovation outlined in the ACA that is expected to eliminate... Read More

Cloud, Featured

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The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Email Metrics that Matter: 9 Experts Weigh In

Love is in the Cloud: Salesforce Valentines Perfect for Your Coworkers

Mobile App Installs Grow More Expensive; Install Rate Remain Strong

The Science Behind Sales Emails: Get More Responses With These 5 Tips [INFOGRAPHIC]

Clean Up Your Data the Expert Way with Data Management Apps: Apps for Admins

Does Your Sales Team Ask Great Questions?

Raise the Funds Your University Needs with Salesforce Foundation’s Advancement Connect

The Customer is Always Right (And Boy, Do They Have a Lot to Say)

“2015 State of the Connected Patient” Report Shows We’re at the Starting Line of Connected Health Technology

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First