360 PERSPECTIVES

How To Connect Silos
and Put Customers First

May 04, 2015 By Jessica Kremer

The Summer '15 Release Preview is Here [SLIDESHARE]

Check out the Summer ’15 Release Preview to learn how you can instantly turn insights into action with the Customer Success Platform. With over 225 new and improved features in the Summer ’15 release, you can now gain powerful insights about your business and then instantly take action, like with... Read More

Cloud

May 02, 2015 By Mark Evans

The Power of Storytelling

Like anything, marketing is a fluid, dynamic creature. Brands are continually looking for new ways to communicate and connect with target audiences. At the same time, they need to outflank competitors that are pursuing the same consumers. It means brands are experimenting, innovating and looking... Read More

Marketing, Social Media

May 02, 2015 By Mark Hunter

6 Ways to Handle a Price Increase and Protect Profit

Being part of Sales Leadership means you have a responsibility to get profitable sales out of new client acquisitions, upsales and so forth. Unfortunately, what happens all too often is Sales Leadership inadvertently or blatantly derails profits by “justifying” reasons to ad hoc the pricing... Read More

Featured, Sales

May 01, 2015 By Adrian Davis

The Sales Future is Frightening. It’s Time to Make a Move!

According to Selling Power magazine, June 2011, the Gartner Group predicts that by 2020, of the 18 million sales professionals in America, only 4 million will be left. They further predict that 85% of interactions between companies will be electronic. If you’re the leader of a business-to-business... Read More

Sales

May 01, 2015 By Douglas Hanna

The Key Difference Between Customer Success and Customer Service

Customer Success and Customer Service are both trends that have gained traction over the past few months. Despite their growing popularity, very few people understand what they truly mean, and even fewer understand what they mean to each other. Customer Success Broken down, Customer Success can fit... Read More

Service, Customer Success

May 01, 2015 By Bryan Colyer

Why You Should Face Your Fears and Start Blogging

This day started out like any other but little did I know at the time just how important this morning would be. I love to read business and technology stories in the morning, even if I don't have the time and sometimes it might be days before I read something that changes the course of my thinking,... Read More

Cloud, Marketing

Apr 30, 2015 By David-lee

Are You Utilizing the Power of Video Marketing?

When Mark Zuckerberg took the stage at the F8 Developer Conference a while ago, he reaffirmed where Facebook’s focus is. He explained that the progression of his platform has gone from being text-focused to being photo-focused, and that we will soon be in the video era of Facebook. 2014 saw both... Read More

Marketing, Small Business

Apr 30, 2015 By Zachary Reiss-Davis

Advertising Leader Spotlight: Playtika's Noga Halperin

At Social.com, we are proud to have many diverse advertisers working with us to create industry-leading advertising campaigns on Facebook, Twitter, LinkedIn, and beyond. In this first post in a series, I interviewed Noga Halperin, Director of Marketing at Playtika, about her work and suggestions... Read More

Marketing, Social, Social Media

Apr 30, 2015 By Bryan Colyer

Salespeople Will Never Have to Write Another Email, Blog Post, LinkedIn Update or Tweet Again

I have been selling for 25 years. And over those 25 years I’ve sold education, paint, and software. I have sold for small companies and large companies and no matter where I have been there has always been one consistent problem. I spend an awful lot of my day searching for and creating content.... Read More

Sales

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

The Summer '15 Release Preview is Here [SLIDESHARE]

The Power of Storytelling

6 Ways to Handle a Price Increase and Protect Profit

The Sales Future is Frightening. It’s Time to Make a Move!

The Key Difference Between Customer Success and Customer Service

Why You Should Face Your Fears and Start Blogging

Are You Utilizing the Power of Video Marketing?

Advertising Leader Spotlight: Playtika's Noga Halperin

Salespeople Will Never Have to Write Another Email, Blog Post, LinkedIn Update or Tweet Again

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First