360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jul 29, 2016 By Dan Steiner

What Your POS Can Tell You About Your Product Pricing

For businesses that sell products, pricing poses an ongoing challenge. It’s important to make a profit without sending customers scrambling to competitors. Brands can offer price-matching guarantees and monitor pricing on a daily basis, but customers could be a step ahead. It’s important to... Read More

Marketing, Retail, Sales

Jul 29, 2016 By Holly Firestone

Introducing Our Summer 2016 Class of Salesforce MVPs

We are very excited to welcome the Summer 2016 class of Salesforce MVPs! There are 21 incredible community members that we are awarding the MVP title for the first time and 110 MVPs being renewed*. The MVP Program has been around since December 2010 and recognizes exceptional individuals within the... Read More

Cloud, Community, Careers, MVPs

Jul 29, 2016 By Amanda Nelson

5 Quotes That Will Make You Question Your Marketing Strategy

Marketing fuels spectacular business growth, and great marketing matters today more than ever. The world of marketing has been disrupted by the transition to digital, empowering marketers with new tools, opportunities and innovation. Who better to discuss this topic than the author of 18 books, a... Read More

AppExchange, Marketing

Jul 29, 2016 By Richard Dumas

Computer Telephony Integration (CTI) for Salesforce: How Does it Work?

What is Computer Telephony Integration (CTI)? Computer Telephony Integration or CTI is a term that is used to describe the practice of tying your phone system together with your computer systems. It’s a practice that enables you to do a wide range of things that will improve sales and service... Read More

Cloud, Sales

Jul 28, 2016 By Sarah Boutin

One Minute Mentor: 3 Questions for Salesforce’s Woman of the Month

Mentor. It’s the ultimate career buzzword. We constantly hear about how important mentorship is to achieving success … but why, exactly? What makes a good mentor? And what kind of advice should a good mentor be giving? Tara Hooper-Jones, Systems Specialist, Success and Services Team at Salesforce,... Read More

Cloud, Leadership

Jul 28, 2016 By Glenn Heinzmann

Field Service Applications: A Changing Landscape

The global field service market is estimated to jump from $1.58 billion in 2015 to more than $3.5 billion by 2019, according to research firm Markets and Markets. As is the case with other buying decisions, the consumer is looking for a more personalized experience or something that separates one... Read More

Customer Service, Service Cloud

Jul 28, 2016 By Heike Young

The Marketing Holiday Calendar: Your Complete Guide to Holiday Success in 2016

Marketing during the winter holidays is a special kind of challenge. Consumers have ads and messages coming at them from a million different directions, and no matter how far ahead of Black Friday you plan, success can feel like a moving target. For marketers in retail, planning for holiday... Read More

Marketing, Marketing Cloud

Jul 28, 2016 By Rebecca Rossi

Top 5 Tips for Engaging With Partners at Dreamforce '16

The Salesforce Partner Ecosystem is comprised of the industry’s best and brightest and is known for its collaborative spirit and strong ties. Follow these top 5 tips to ensure you don’t miss the opportunity to connect with our amazing partners! 1. Engage With Partners Now Register for Dreamforce... Read More

Cloud, Dreamforce, Events, Partners

Jul 28, 2016 By Matthew David

Two Reasons Why Small Businesses Should Use DIY App Builder Software

Small businesses have been slow to jump in the mobile game. In fact, only 20 percent have a mobile app, according to a small business digital marketing survey. But, by 2017 or later, an additional 27 percent plan to invest in creating a mobile app for their company. Every year, studies come out... Read More

Apps, Small Business

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

What Your POS Can Tell You About Your Product Pricing

Introducing Our Summer 2016 Class of Salesforce MVPs

5 Quotes That Will Make You Question Your Marketing Strategy

Computer Telephony Integration (CTI) for Salesforce: How Does it Work?

One Minute Mentor: 3 Questions for Salesforce’s Woman of the Month

Field Service Applications: A Changing Landscape

The Marketing Holiday Calendar: Your Complete Guide to Holiday Success in 2016

Top 5 Tips for Engaging With Partners at Dreamforce '16

Two Reasons Why Small Businesses Should Use DIY App Builder Software

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

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New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First