Richard Dumas

Computer Telephony Integration (CTI) for Salesforce: How Does it Work?

Jul 29, 2016 By Richard Dumas

Computer Telephony Integration (CTI) for Salesforce: How Does it Work?

What is Computer Telephony Integration (CTI)? Computer Telephony Integration or CTI is a term that is used to describe the practice of tying your phone system together with your computer systems. It’s a practice that enables you to do a wide range of things that will improve sales and service... Read More

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