360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Aug 23, 2017 By Sarah Franklin

Record Scratch—Introducing New Trailhead Trailmix, Custom Paths for Your Learning Journey

When we launched Trailhead, Salesforce’s online, gamified learning platform, we set out on a mission to empower anyone to skill-up for a job in the thriving Salesforce Economy. Ever since, our community of Trailblazers has been busy obtaining skills that will lead directly to these jobs. In fact,... Read More

News

Aug 22, 2017 By Jennifer Johnston

Use Culture + Tech + Data to Deeply Engage Employees

There are as many formulas for success as there are successful companies, but there is one consistent variable that every organization needs to succeed — engaged employees. Employee engagement is a rare win-win: Take care of your employees, and they will take care of your company. It’s the right... Read More

IT, Careers

Aug 22, 2017 By Elizabeth Pinkham

Behind the Scenes: The Making of our Ohana Workplace Design

At Dreamforce 2015, our CEO Marc Benioff and our leadership team stood in the middle of the Dreamforce Plaza and felt incredibly inspired by the energy culminating from the crowd and the entire experience that felt authentically Salesforce. Marc observed, “This is what our real estate should feel... Read More

News

Aug 22, 2017 By Lisa Lee

Your 2017 Guide to Holiday Readiness

It’s hard to overestimate the importance and impact of the peak Christmas/Holiday season on nearly every sector of the economy. Consumers spend more on dining, entertainment and travel, for example, driving merchants to hire more seasonal workers. Marketers of all stripes spend more to reach... Read More

Retail, Marketing, Holiday Readiness

Aug 22, 2017 By Rachel Kastigar

Closing the Opportunity Divide: How Year Up Interns Benefit the Salesforce Community

Year Up is a non-profit that focuses on closing the opportunity divide in both the academic and professional realms. They work to leverage untapped talent by providing learning and work opportunities to motivated young adults who, due to social or economic injustice, have been unable to access... Read More

Careers

Aug 22, 2017 By Sara Fuhs

Retailers, Are You Ready for Voice-Activated Search and Shopping?

Retailers, it’s time to start thinking about voice-activated search and voice-shopping as an extension of your content, SEO and search marketing strategies.... Read More

Commerce, Retail Insights, Artificial Intelligence

Aug 21, 2017 By Blake Miller

Email Newsletter: 7 Best Practices That Marketers Need to Know

All of us think we know how to write a newsletter. What could be simpler? Now think again about how many bland newsletters you see in your inbox everyday. Follow these best practices to send email newsletters your subscribers will actually open and read. 1. Determine if you really need a... Read More

Marketing, Email Marketing, Marketing Cloud

Aug 21, 2017 By Suha Saya

5 Reasons to Break Free From Your Spreadsheets

If your business is being held prisoner to spreadsheets, it’s time to break free and unlock your growth potential. Here are five reasons why you should be moving off of spreadsheets and onto a customer relationship management solution... Read More

Small Business

Aug 21, 2017 By Robert Lorenzen

Two Ways Email Got Better With the Latest Inbox Release

It's no secret that salespeople spend a tremendous amount of time in email. In fact, according to a study conducted by McKinsey, the average sales rep dedicates 28 hours per week to reading and writing emails. Despite its importance to working professionals, email hasn't changed much since it was... Read More

Sales, Sales Cloud

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Record Scratch—Introducing New Trailhead Trailmix, Custom Paths for Your Learning Journey

Use Culture + Tech + Data to Deeply Engage Employees

Behind the Scenes: The Making of our Ohana Workplace Design

Your 2017 Guide to Holiday Readiness

Closing the Opportunity Divide: How Year Up Interns Benefit the Salesforce Community

Retailers, Are You Ready for Voice-Activated Search and Shopping?

Email Newsletter: 7 Best Practices That Marketers Need to Know

5 Reasons to Break Free From Your Spreadsheets

Two Ways Email Got Better With the Latest Inbox Release

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First