360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Aug 24, 2017 By Lauren Keys

Save Time — And Money — With These 4 Productivity Hacks

In any business, managers are challenged to strike the difficult balance between keeping employees happy and trying to get the most of their workforce. Instead of micromanaging or overworking your employees, trying to find ways to improve and streamline office processes will make your employees’... Read More

Small Business, Productivity

Aug 24, 2017 By Keri Brooke

5 Ways to Experience Salesforce Analytics at Dreamforce ‘17

Calling all #CitizenDataScientists — whether you’re curious about how to empower everyone in your business with complete, integrated, intelligent analytics, or you’ve already completed every Analytics Trailhead — we can’t wait to see you at Dreamforce ‘17! Millions of Salesforce customers use... Read More

Analytics, Dreamforce, Events

Aug 24, 2017 By Ketan Karkhanis

A Billion Reasons to Thank Our Trailblazers: You Now Run One Billion Analytics Reports Per Month!

Analytics is all about asking questions that lead to insights and drive action. You have questions about your business every hour, and the answer to one question may lead to two more questions, and two more questions after that. That’s why Salesforce Analytics is here to help you navigate your data... Read More

Analytics, Analytics Cloud, News

Aug 23, 2017 By Sarah Boutin

3 Career Benefits to Being a Social Butterfly

When it comes to advancing your career, you’re not in it alone – really! The people who you’re around every day – those typing at the desk next to you, grabbing coffee with you in the office kitchen, dialing in to your team meetings – can all help you get to where you want to go. No one knows this... Read More

Careers

Aug 23, 2017 By Heike Young

How to Make More Data-Driven Decisions as a Marketer

Many marketers decide to pursue this career path because they enjoy creativity. Maybe you're the type of marketer who likes thinking about the impact that colors have on your website or an email design. Maybe you want to use your communication skills to craft amazing videos or articles. Or perhaps... Read More

Marketing Cloud, Marketing

Aug 23, 2017 By Hamza Abib

I'm Salesforce Certified—Now What? Do It All Again! The Benefits of Becoming Multiple-Certified

In our “I'm Salesforce Certified—Now What?” series, we bring you hints and tips from the #SalesforceOhana of what your next steps should be after obtaining your hard-earned Salesforce credential. In our second post, Hamza shares what being multiple-certified has meant to his career and what it can... Read More

Learning, Careers

Aug 23, 2017 By Jessica Thiefels

Nontraditional Team Outings to Build Stronger Bonds and Have Fun

Team outings are an important part of company culture, and one of the most popular ways for driving employee engagement, according to 2017 Employee and Engagement Loyalty Statistics. You may be thinking, great, we can plan a few more post-workday happy hours. Before you jump on the planning wagon,... Read More

Cloud

Aug 23, 2017 By Josh Perlstein

How to Use Data for a More Customer-Centric Experience

We all know that digital is the great disruptor. Despite the endless opportunities this has created, CMOs still seem to be missing the customer experience sweet spot. This may be because, as marketers, we tend to be self-centered. We contemplate worldviews from multiple angles — but not necessarily... Read More

Marketing, Analytics, Customer Experience, Customer Journey

Aug 23, 2017 By B2B Commerce Team

How the SAP Hybris Convert Became the Customer-First Commerce Convert

In Tales of a Commerce Convert, I suggested that today’s businesses have come to expect a different way of doing things when it comes to managing their commerce infrastructure. Many businesses are moving away from using an on-premise solution and in favor of the cloud. In this installment of Commerce Convert, I discuss the shift... Read More

Commerce, B2B Commerce

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The New Rules of Customer Engagement: Key Trends From Global Research

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360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Save Time — And Money — With These 4 Productivity Hacks

5 Ways to Experience Salesforce Analytics at Dreamforce ‘17

A Billion Reasons to Thank Our Trailblazers: You Now Run One Billion Analytics Reports Per Month!

3 Career Benefits to Being a Social Butterfly

How to Make More Data-Driven Decisions as a Marketer

I'm Salesforce Certified—Now What? Do It All Again! The Benefits of Becoming Multiple-Certified

Nontraditional Team Outings to Build Stronger Bonds and Have Fun

How to Use Data for a More Customer-Centric Experience

How the SAP Hybris Convert Became the Customer-First Commerce Convert

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First