360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Aug 25, 2017 By Leyla Seka

Not Your Average Business Apps: 3 Incredible Solutions That Are Making a Difference

Post-college, I spent two years in the Sahara Desert as part of the Peace Corps. It’s an experience that I talk about often because it’s an experience that’s shaped who I am as a person, shaped how I see the world, and shaped what I wanted out of life. It wasn’t necessarily the ‘practical’ decision... Read More

Apps, AppExchange

Aug 25, 2017 By Jim Eup

Customer Journeys, Loyalty, and Intelligent Tech Set Trends Across New Financial Services Research

The financial services industry is facing a loyalty crisis. While everyday technology makes it easier than ever for consumers and business buyers across every industry to take their business elsewhere, financial services firms must also contend with new fintech firms catering to a digital-first... Read More

Customer Journeys, Industry Report, Marketing Cloud, Marketing

Aug 25, 2017 By Lisa Maynard-Atem

Influence Comes In All Shapes & Sizes: Advice for Choosing Your Influencers

I'm sure that by now you are all familiar with the term 'influencer'. We see them all over social media (especially Instagram). For those of you who may not be familiar with this social phenomenon, influencers are people who have developed their credibility through building an engaged and authentic... Read More

Marketing, Social Media

Aug 25, 2017 By Michael Harris

From Sewer-line to Pipeline with Insight Selling

Here’s a story about how a VP of Sales resurrects her pipeline by showing her team how to lead customers to value with insight, not eyesight. As they achieve true sales wisdom, it’s like they’re using GPS while the competition is selling blind. Instead of asking WHEN or HOW, Sarah intuitively... Read More

Sales

Aug 25, 2017 By Eric Jacobson

FinTech's Revolution AND Evolution: From Competition to Collaboration

Tornadoes, whiteout, hurricanes… we can usually see signs of their appending arrival, but even so, we are never quite prepared for the effects they bring. One day, we see a well-known and understood landscape, and next, everything has changed and we must learn how to navigate a new territory. Thus... Read More

Financial Services, Cloud

Aug 25, 2017 By Andy Simmons

AI for Marketing — Smarter Marketing for the Consumer Lifecycle

Consider the plight of today’s marketers: They must cater to consumers who prefer self-service, expect timely communications, and demand personalized content. As keeping pace with consumers becomes increasingly more difficult and important, it’s no wonder marketers are looking to artificial... Read More

Customer Journeys, Marketing Cloud, Marketing, Artificial Intelligence

Aug 24, 2017 By Rachel Kastigar

5 Reasons I Had the Best Summer Ever as a Salesforce Intern

For as long as I can remember, I’ve wanted to pursue writing. Because of that simple fact, the idea of working for a tech company never really crossed my mind. Why would a company like Salesforce want to hire me, a #GirlWhoDoesNotCode? I’m a rising college senior and have had copywriting... Read More

Careers

Aug 24, 2017 By Ryan Hanley

4 Reasons Most Leaders Fail to Inspire Millennial Employees (And What to Do Instead)

He shouted over the crowd, “Millennials suck!” and sat back with a smile of satisfaction. One of the things I enjoy most about professional speaking is the often-unfiltered feedback I receive on the real-life obstacles keeping organizations from success. I received some of this unfiltered feedback... Read More

Leadership

Aug 24, 2017 By Marissa Kraines

We're Celebrating You, Celebrating Dreamforce!

On this week’s Road to Dreamforce, we’re celebrating you! Get breaking news on the Trailblazer Awards finalists, get the inside scoop on the Sales Cloud, learn best practices for partners, and make better decisions with Salesforce Analytics. Get ALL of the details and really explore the... Read More

Dreamforce, Events

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

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360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Not Your Average Business Apps: 3 Incredible Solutions That Are Making a Difference

Customer Journeys, Loyalty, and Intelligent Tech Set Trends Across New Financial Services Research

Influence Comes In All Shapes & Sizes: Advice for Choosing Your Influencers

From Sewer-line to Pipeline with Insight Selling

FinTech's Revolution AND Evolution: From Competition to Collaboration

AI for Marketing — Smarter Marketing for the Consumer Lifecycle

5 Reasons I Had the Best Summer Ever as a Salesforce Intern

4 Reasons Most Leaders Fail to Inspire Millennial Employees (And What to Do Instead)

We're Celebrating You, Celebrating Dreamforce!

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First