Aug 24, 2017 By Ryan Hanley

4 Reasons Most Leaders Fail to Inspire Millennial Employees (And What to Do Instead)

He shouted over the crowd, “Millennials suck!” and sat back with a smile of satisfaction. One of the things I enjoy most about professional speaking is the often-unfiltered feedback I receive on the real-life obstacles keeping organizations from success. I received some of this unfiltered feedback... Read More

Leadership

May 12, 2017 By Ryan Hanley

If I Could Start My Career Over, I'd Develop These Skills First

All my life, people have been telling me to “follow my passion.” This is the worst advice I’ve ever received. When I was younger, my passion was to be a professional baseball player. I accepted that it just wasn’t going to happen for me a long time ago. I never thought I would be an insurance... Read More

Careers, Cloud

Feb 09, 2017 By Ryan Hanley

Why Being Bad at Your Job Can Be Bad for Your Industry

We are living in a customer-centric world today more than ever. Customers dictate the market, and thanks to the internet, they have the power to make or break your business with a loud and influential voice. According to statistics from BrightLocal, 84 percent of people trust online reviews as much... Read More

Customer Experience, Customer Service

Oct 28, 2016 By Ryan Hanley

The Best Career Decision I Ever Made: Stop Selling to My Customers

Early on in my career, I worked in the financial sector on Wall Street. While there were many perks to the job, there was also no freedom, no personal satisfaction, and no vision. I felt I was just a number, doing nothing and achieving nothing. I was depressed and I hated it. After less than a... Read More

Cloud, Leadership, Marketing