360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Oct 04, 2018 By Kelly Singsank

Turn Events Into Deal Closers with Impactful Event Content

Whether you're speaking at a conference, hosting a dinner with key accounts, or delivering a webinar, content is king. Compelling content is what makes events memorable, drives action from attendees, elevates your brand, and creates loyal advocates. Developing an effective content strategy is... Read More

Events, Marketing, Content Marketing

Oct 04, 2018 By Rob Garf

It’s Critical to Be Wherever Consumers Are — Especially Brick and Mortar

I spent my formative years — both in childhood and the early days of my career — in brick-and-mortar stores. I’m clearly passionate, if not a bit biased, about the role that physical stores play in attracting both customer attention and dollars. With 90% of retail revenue still coming from stores,... Read More

Commerce, Retail, Retail Insights, Ecommerce, Unified Commerce

Oct 03, 2018 By Ashley Graumann

4 Tips for Using Social Media to Deliver Amazing Customer Experiences

There’s no denying the power of social media. Although social platforms were in their infancy just ten years ago, today 77% of Americans use at least one social network. Rocketing statistics like that mean one thing: social media is a must for businesses of any size — What a great opportunity to... Read More

Social Media Marketing, Marketing, Small Business

Oct 03, 2018 By Marissa Kraines

The Dreamforce 2018 Ultimate Content Guide

Dreamforce ’18 gave us new ways to talk to Einstein, and new ways to talk about equality with Adam Rippon. We looked at customers from 360 degrees, and found out how Metallica uses Salesforce to rock its social media. Most of all, we celebrated Trailblazers, from big companies to little nonprofits.... Read More

Dreamforce, Events

Oct 02, 2018 By Joanna Beerman

Holiday Readiness Series: Take Your Social Strategy to the Next Level

Although October is all about football season, it’s important to keep your head in the holiday game. There’s no better time than now to get your social strategy ready for the gift-buying rush. After all, we’ve seen an 87% increase in the share of orders placed through social media over the last two... Read More

Retail, Holiday Readiness, Ecommerce, Marketing, Commerce, Service, Commerce Cloud

Oct 02, 2018 By Cindy Montgomery

Trailblazer Voices: My Journey From Sales to Salesforce

Cindy is a Salesforce Platform Manager with 13+ years experience with the Enterprise & Unlimited Salesforce.com editions globally. She has held various roles in her career, including Solution Architect, Business Analyst, System Administrator, and Project Manager. She’s an overall Salesforce and... Read More

Trailblazer Story

Oct 01, 2018 By Sabrina Barekzai

Dreamforce '18 in Pictures

Selfies, videos, Dreamojis, livestreams. Dreamforce is a hotbed of photography, with lenses capturing innovative images everywhere you look. Here are some of our favorite photos from all over Dreamforce '18. Dreamforce is four days of color, innovation, energy, and people. Co-CEO Keith... Read More

Dreamforce, Events

Sep 28, 2018 By Kim Honjo

Day 4 Highlights: Moments of Silence, Empowerment, and the Formula to Happiness

The parties were in full swing last night: dance-offs with Macklemore at the Quip party, a hip-hop legend got the beats going at Salesforce Platform’s 80s themed night, and Motown tunes filled the air as BOLDforce party attendees danced into the night. But Friday morning was a different story — it... Read More

Dreamforce, Events

Sep 28, 2018 By Jeff Elder

The Top 10 Highlights of Dreamforce 2018

There are so many moments that make up a Dreamforce – from your first glimpse of the Dreamforest to the applause closing the last day's final session. They can all fly by in a big blue blur of happy innovation. So let's slow it down and look back at 10 great themes of Dreamforce '18. 10.... Read More

Dreamforce, Events

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Turn Events Into Deal Closers with Impactful Event Content

It’s Critical to Be Wherever Consumers Are — Especially Brick and Mortar

4 Tips for Using Social Media to Deliver Amazing Customer Experiences

The Dreamforce 2018 Ultimate Content Guide

Holiday Readiness Series: Take Your Social Strategy to the Next Level

Trailblazer Voices: My Journey From Sales to Salesforce

Dreamforce '18 in Pictures

Day 4 Highlights: Moments of Silence, Empowerment, and the Formula to Happiness

The Top 10 Highlights of Dreamforce 2018

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First