360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Aug 26, 2015 By Heike Young

5 Reasons Content Marketing is Different From Other Marketing Approaches

Every company has customers with questions, and every customer has a million places they can go to get answers. Because content marketing seeks to provide customers with the valuable content they need (instead of what companies think they want), that means content marketing is truly an approach... Read More

Content Marketing, Marketing, Featured, Social Media

Aug 24, 2015 By Rebecca Brown

The AppExchange at Dreamforce '15: A Complete Guide

Are you ready to #GetAppHappy? Do you have your front row seat for the AppExchange Mega Session? Do you know that over 70% of Salesforce customers have installed apps from the AppExchange? Dreamforce is the perfect opportunity to interact with peers and partners to learn how apps help Salesforce... Read More

AppExchange, Dreamforce, Featured

Aug 21, 2015 By Lindsey Irvine

#DF15: The Connected Enterprise and the Power of Wearables in Action

Customers are more connected than ever before, and wearables are a key piece of our increasingly connected future. Gartner predicts that wearables will be a $10 billion industry by 2016, and that's not just based on consumer adoption. Wearables stand to make a real impact in the enterprise. As... Read More

Cloud, Dreamforce, Wearables, Featured

Aug 19, 2015 By Kristie Garafola

It's a New IdeaExchange Record! 1 Million Points Delivered Since Dreamforce '14

Here at Salesforce, we love the opportunity to celebrate our customers, partners and developers — especially when they inspire our product innovation. The Salesforce IdeaExchange makes that possible by providing a community-driven innovation hub where community members can suggest and vote on... Read More

Leadership, Innovation, Seasonal Release, Cloud, Featured

Aug 19, 2015 By Salesforce

Forbes Named Salesforce One of the World's Most Innovative Companies for the Fifth Year in a Row

For the fifth year in a row, Salesforce has been named by Forbes as one of the World’s Most Innovative companies. This year, Forbes recognized Salesforce’s innovative approach to advancing women in the workplace and closing the gender pay gap. A diverse and equitable workplace fosters innovation... Read More

Cloud, Featured, Leadership, News

Aug 19, 2015 By Stuart Leung

11 Influencing Skills and Principles Used By Successful Sales Teams

The best sales teams are those that know how to influence people. But while certain salespeople have an innate understanding of the skills necessary to persuade potential buyers, there are others who need development in those areas. The good news is that with a basic understanding of certain... Read More

Social, Sales, Sales Cloud, Featured

Aug 18, 2015 By Emily Stanford

Five Industries Transforming Customer Service with Service Cloud: A New Salesforce E-Book

There’s a large shift taking place across all industries — all customers are expecting an experience that is hyperconnected and personalized, regardless of the channel. Although each industry has its own customer service challenges and priorities, companies across the board are realizing the... Read More

Service Cloud, Service, Featured

Aug 17, 2015 By Kim Honjo

How Polaris Uses Technology to Fight Human Trafficking

Last week, CNN featured our partner Polaris in a segment called Can ‘Big Data’ stamp out human trafficking? Polaris is a nonprofit organization dedicated to combating human trafficking and modern-day slavery using tips from their telephone hotline and real-time data. We’re so excited to see them... Read More

Featured, Customer Service, Service Cloud, Small Business, Cloud, Chatter

Aug 14, 2015 By Marta Lawrence

Ready? Action! Enter the Dreamforce Film Festival and Win Big

Have you ever dreamed of being a film director? Whether you’re a movie buff—or have hidden aspirations to be the next Spielberg—Dreamforce is giving you the chance to let your creativity shine (and win some really cool prizes). The Dreamforce Film Festival, which will be held throughout Dreamforce... Read More

Marketing Cloud, Marketing, Featured

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

5 Reasons Content Marketing is Different From Other Marketing Approaches

The AppExchange at Dreamforce '15: A Complete Guide

#DF15: The Connected Enterprise and the Power of Wearables in Action

It's a New IdeaExchange Record! 1 Million Points Delivered Since Dreamforce '14

Forbes Named Salesforce One of the World's Most Innovative Companies for the Fifth Year in a Row

11 Influencing Skills and Principles Used By Successful Sales Teams

Five Industries Transforming Customer Service with Service Cloud: A New Salesforce E-Book

How Polaris Uses Technology to Fight Human Trafficking

Ready? Action! Enter the Dreamforce Film Festival and Win Big

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

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New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First