360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Sep 02, 2015 By Heike Young

The New Marketing Podcast from Salesforce is Here: Introducing the Marketing Cloudcast

The Marketing Cloudcast is a new marketing and business podcast from Salesforce. The first three episodes of the Marketing Cloudcast are available now on iTunes! What It’s All About Every podcast episode features an interview with a marketing leader on real-world marketing challenges and... Read More

Featured, Marketing, Leadership, Innovation, Marketing Cloudcast

Sep 02, 2015 By Joshua Newman

Salesforce Health Cloud: Putting Patients at the Center of Their Care

Update, March 2016: Salesforce Health Cloud is now generally available! Check out the latest blog post to learn more about our vision for the future of healthcare. Salesforce today launches Health Cloud, its first industry product built specifically for healthcare. This news represents not only... Read More

Cloud, Featured, Innovation, Leadership, Platform

Sep 01, 2015 By Cindy Robbins

Working Toward a More Diverse Salesforce Future

At Salesforce, we believe diversity and inclusion at all levels is critical to our business. A diverse workforce gives us the unique perspectives we need to build the most innovative products and engage effectively with customers and partners. It’s also vital to strengthening our company,... Read More

Cloud, Careers, Company, Innovation, Featured, Leadership

Sep 01, 2015 By Tiffany Hsu

#CaptureDF15: Share Your Favorite Dreamforce Photos!

Dreamforce is a whirlwind of activity, so whether you’re exploring the cloud expo, hanging out in the Dream Park, or trying to track down SaaSy for that coveted #saasyselfie — make sure you capture the moment! This year, we’re hosting a photo ‘scavenger hunt’ to help you discover all the best spots... Read More

Dreamforce, Cloud, Featured, Social, Social Media

Sep 01, 2015 By Emily Stanford

3 Reasons Why a Customer Community is a Win-Win

Your customers are expecting more from the service that your business provides — they want to be able to help themselves — and each other—with a next-generation, low effort self-service experience. More than ever before your customers are searching online to answer their question or inquiry before... Read More

Community, Community Cloud, Customer Service, Featured, Service

Aug 31, 2015 By Heike Young

The Ultimate Guide to Dreamforce: 15 Ways to Do Dreamforce Like a Pro

Whether this is your first Dreamforce or your tenth, you’re in for an incredible week this September. You’ll learn about technology and innovation during transformative keynotes. You’ll attend breakout sessions specifically tailored to your business needs and industry. And most of all, you’ll leave... Read More

Dreamforce, Featured, Innovation, Leadership, Cloud

Aug 31, 2015 By Jessica Kremer

Warm Up With the Winter '16 Release

Get ready to warm up with Salesforce’s Winter ‘16 release. In the Winter ‘16 release, we have reimagined the Salesforce experience. With more than 150 new and improved features, you can now create 1-to-1 customer experiences, sell smarter, and go faster than ever before. Get ready for a new kind... Read More

Seasonal Release, Community Cloud, Analytics Cloud, Marketing Cloud, Platform, Sales Cloud, Service Cloud, Featured

Aug 27, 2015 By Jason Jordan

Deadly Sales Management Trend #5: The Sales Manager as a Firefighter

In this final installment of our five-part series about troublesome sales management trends, we look at the constant demand on a sales manager’s time. Sales managers are in demand by sales reps who want them to solve their problems. They’re in demand by their sales reps’ customers who want to shake... Read More

Sales, Leadership, Featured

Aug 27, 2015 By Matthew Hutchinson

Behind the Scenes: How Predictive Intelligence Drives Exceptional Customer Experiences

Every CMO is concerned with how to deliver a premium customer experience with every interaction. They admire marquee brands like Amazon, Uber and Starbucks who are winning because of their attention to the individual. They recognize that the competition for engagement across the customer lifecycle... Read More

Featured, Leadership, Marketing, Marketing Cloud, Customer Service

Go to the Resource Center

How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

The New Marketing Podcast from Salesforce is Here: Introducing the Marketing Cloudcast

Salesforce Health Cloud: Putting Patients at the Center of Their Care

Working Toward a More Diverse Salesforce Future

#CaptureDF15: Share Your Favorite Dreamforce Photos!

3 Reasons Why a Customer Community is a Win-Win

The Ultimate Guide to Dreamforce: 15 Ways to Do Dreamforce Like a Pro

Warm Up With the Winter '16 Release

Deadly Sales Management Trend #5: The Sales Manager as a Firefighter

Behind the Scenes: How Predictive Intelligence Drives Exceptional Customer Experiences

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First