360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Dec 20, 2017 By Narinder Sahota

How to Experiment the Right Way

As organizations increasingly strengthen their innovation capabilities, the practice of experimentation is gaining wider recognition and awareness. Owen Gardner, our Head of Experimentation, uses the definition: “the process of performing a scientific procedure, especially in a laboratory, to... Read More

Customer Success, Innovation

Dec 19, 2017 By Ella Marks

How to Get Your Company Excited About New Technology

Picture this: it’s 1am and you’re wide awake, so full of excitement about a new technology your company is implementing that you can’t sleep the night before the launch. You know the technology has the potential to transform your business. Yet when you present the new technology to the team, their... Read More

IT, Customer Success

Dec 19, 2017 By Jean-Baptiste Minchelli

Dispelling the Myth that it's Hard to Move to Lightning Experience

Are you wondering if you should be a Lightning Trailblazer? In the last 18 months, I’ve talked to hundreds of Salesforce Classic customers about Lightning Experience. Many are scared about the transition. And I get it, many of you have been burned by the costs of upgrading or migrating legacy,... Read More

IT, Lightning, Customer Success

Dec 12, 2017 By Bhavin Asher

3 Tips to Make Salesforce Work Even Harder for You

Most people start their Salesforce journey with a pretty clear idea of where they're going. Sometimes, though, the journey leads to a fork in the road, and a little navigation help might be required. If you're there, Salesforce Success Cloud can help. Three areas where we commonly see customers... Read More

Customer Success

Dec 11, 2017 By Dennis Keizer

The Gamification of Salesforce: Making User Adoption Fun!

Successful user adoption. The goal. The summit. The promised land. The key to a strong return on your Salesforce investment. But sometimes it can feel like herding cats! Everyone benefits from a better understanding of Salesforce. So what's the secret to success? Make it FUN. Learning Salesforce is... Read More

Customer Success, Learning

Dec 05, 2017 By Adam Waid

5 Pro Tips for Salesforce Developers

I’m lucky to work in the Salesforce Success Cloud because I get to meet a lot of dynamic people interested in finding unexpected paths to success. Dev teams, in particular, are a lot of fun to work with because they’re always looking for new ways to innovate. We get so many questions from... Read More

Customer Success

Dec 04, 2017 By Jamie Domenici

Top 6 Salesforce Success Cloud Experiences from Dreamforce

Dreamforce 2017 was an action-packed week for Salesforce Success Cloud. We had a lot of events where we got to meet a lot of our awesome customer trailblazers and hear about their business goals. We also got to inspire them with amazing speakers, answer their questions, and help them blaze bigger... Read More

Customer Success, Dreamforce, Events

Nov 20, 2017 By Rodney Apura

3 Tips to Drive Sales Success with Salesforce

Over the last 12 years, I've played various roles in the extended Salesforce Ohana. I've been an admin, a partner, and a customer. In those roles, I’ve seen adoptions of the platform that ranged anywhere from acceptable all the way to epic. In particular, one that I will always remember is a former... Read More

Sales, Customer Success

Nov 10, 2017 By Jamie Domenici

Let's Blaze a Trail Together

What does “success” mean to you? Maybe it's overcoming a certain challenge. It could be helping your team be more productive or improving operations. Success might mean leaping ahead of your competitors or completely transforming your organization. At Salesforce, we know success looks different for... Read More

Customer Success, Leadership

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360 PERSPECTIVES

How To Connect Silos
and Put Customers First

How to Experiment the Right Way

How to Get Your Company Excited About New Technology

Dispelling the Myth that it's Hard to Move to Lightning Experience

3 Tips to Make Salesforce Work Even Harder for You

The Gamification of Salesforce: Making User Adoption Fun!

5 Pro Tips for Salesforce Developers

Top 6 Salesforce Success Cloud Experiences from Dreamforce

3 Tips to Drive Sales Success with Salesforce

Let's Blaze a Trail Together

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First