360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Oct 19, 2015 By Jessica Kremer

The Winter '16 Release is Here!

Winter ’16 is now live! In the Winter ‘16 release, we have reimagined the Salesforce experience. With more than 150 new and improved features, you can now create 1-to-1 customer experiences, sell smarter, and go faster than ever before. Get ready for a new kind of customer success. Here are some of... Read More

Cloud, App Cloud, Analytics Cloud, Community Cloud, Featured, Marketing Cloud, Sales Cloud, Service Cloud

Oct 13, 2015 By Susan Mercy

Driving Financial Success on Main Street: How ForwardLine Tripled Loan Applications with Community Cloud [WEBINAR]

In 2003, a group of financial professionals had a revolutionary idea: Provide Main Street business owners with an alternate financing solution to big banks. Now ForwardLine Financial is a nationwide supplier of financing, using technology and nontraditional credit algorithms for the 98% of U.S.... Read More

Community Cloud, Community, Cloud

Oct 08, 2015 By Susan Mercy

Community Cloud Named a Leader in 2015 Gartner Magic Quadrant for Horizontal Portals

Community Cloud has earned major recognition from one of the most respected voices in the industry — with Gartner naming us a leader in its 2015 Magic Quadrant for Horizontal Portals. If you’re not familiar with the report, Gartner analysts carefully evaluate providers in the rapidly expanding... Read More

Community, Community Cloud, Cloud

Sep 01, 2015 By Emily Stanford

3 Reasons Why a Customer Community is a Win-Win

Your customers are expecting more from the service that your business provides — they want to be able to help themselves — and each other—with a next-generation, low effort self-service experience. More than ever before your customers are searching online to answer their question or inquiry before... Read More

Community, Community Cloud, Customer Service, Featured, Service

Aug 31, 2015 By Jessica Kremer

Warm Up With the Winter '16 Release

Get ready to warm up with Salesforce’s Winter ‘16 release. In the Winter ‘16 release, we have reimagined the Salesforce experience. With more than 150 new and improved features, you can now create 1-to-1 customer experiences, sell smarter, and go faster than ever before. Get ready for a new kind... Read More

Seasonal Release, Community Cloud, Analytics Cloud, Marketing Cloud, Platform, Sales Cloud, Service Cloud, Featured

Aug 06, 2015 By Bojan Kalajdzic

Creating a Personalized Community Experience

In today’s information age, we’re all becoming savvy users who expect personalized information that’s tailored to our unique needs. Whether you’re building an eCommerce application, an employee community (intranet), a customer community or even a service console, your end users expect similar... Read More

Community, Collaboration, Community Cloud, Cloud

May 11, 2015 By Jessica Kremer

The Summer '15 Release Admin Quick Wins Guide

Check out the new Admin Quick Wins Guide to learn about Summer ‘15 features that are quick and easy to turn on. With over 225 new features in the Summer ’15 release, it can be tough as an Admin to know what features to focus on and which features can be quick wins. The Summer ’15 Admin Quick Wins... Read More

Analytics Cloud, Cloud, Community Cloud, Featured, Marketing Cloud, Platform, Sales Cloud, Service Cloud

Apr 27, 2015 By Jessica Kremer

Dive Into the Summer '15 Release

Get ready to dive into Salesforce’s Summer ’15 release. The Summer ’15 release helps you instantly turn insights into action with the Customer Success Platform. With more than 225 new and improved features, the Summer ’15 release lets you gain powerful insights about your business and then... Read More

Cloud, Analytics Cloud, Community Cloud, Featured, Marketing Cloud, Platform, Sales Cloud, Service Cloud

Apr 21, 2015 By Emily Stanford

Customer Community 101: 3 Ways to Transform Your Customer Relationships — A New Salesforce E-Book

Your customers are expecting personalized, 1:1 experiences with your business without having to pick up the phone. Engaging your customers on other channels, like social media and within a community is of growing importance, but lean support staffs make it difficult to deliver this kind of... Read More

Community, Community Cloud, Featured, Service

Go to the Resource Center

How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

The Winter '16 Release is Here!

Driving Financial Success on Main Street: How ForwardLine Tripled Loan Applications with Community Cloud [WEBINAR]

Community Cloud Named a Leader in 2015 Gartner Magic Quadrant for Horizontal Portals

3 Reasons Why a Customer Community is a Win-Win

Warm Up With the Winter '16 Release

Creating a Personalized Community Experience

The Summer '15 Release Admin Quick Wins Guide

Dive Into the Summer '15 Release

Customer Community 101: 3 Ways to Transform Your Customer Relationships — A New Salesforce E-Book

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First