360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Mar 21, 2017 By Kim Honjo

Digital Transformation is Coming: Be the IT Change Agent

“Information technology and business are becoming inextricably interwoven. I don't think anybody can talk meaningfully about one without the talking about the other.” — Bill Gates, technologist, business leader, and philanthropist. IT departments always seem to have long ‘to-do’ lists at their... Read More

Cloud, IT, E-Books

Sep 15, 2016 By Kim Honjo

Productivity in the Sky: Grab Your Dreamforce Jetpack

The countdown to Dreamforce ‘16 has begun! This year’s event will be here before you know it. We know that you’ll be busy taking care of many last-minute details before you land in San Francisco: setting up meetings with contacts, building your agenda, and even taking in the sights of the city.... Read More

Cloud, Dreamforce, Events, E-Books

Sep 01, 2016 By Heike Young

The Best Way to Fly to Dreamforce '16: Get the Dreamforce Jetpack!

Dreamforce is just over a month away! You’re probably already planning your daily Dreamforce agenda and setting up dinners and drinks. What you might NOT have planned is how you’ll make the most of those airplane-mode hours on your flight to San Francisco. That’s where the Dreamforce Jetpack can... Read More

Cloud, Dreamforce, E-Books, Events

Aug 30, 2016 By Kim Honjo

How our Customers Run Their Business From Their Phones

When I went on my first business trip in 2005, the world was a completely different place. I had a personal mobile phone, but it wasn’t connected to my work email. I had my work laptop with me, but spent more trying to get online via a spotty hotel wired connection than actually working. I was... Read More

Apps, Customer Success, Mobile, E-Books

Aug 12, 2016 By Kim Honjo

Connect to Your Customers Faster with the Lightning Summer ‘16 Release

Have you had a chance to explore some of the new features from the Summer ‘16 Release yet? With over 200 new features, this release is packed with new innovations empowering you to connect with customers, employees, and partners at Lightning speed. Three times a year Salesforce releases new... Read More

Customer Service, Marketing, Sales, Lightning, E-Books, Apps

Aug 01, 2016 By Kim Honjo

The New Dynamic Duo: How Sales and Analytics Accelerate Success

About 10 years ago, analytics were a complicated, mysterious thing. Data was pulled from outdated computer systems. Reports were calculated and produced by statisticians, researchers, and IT people, and then given to leadership to make business decisions. These reports might eventually make their... Read More

Analytics Cloud, Sales, Sales Cloud, Analytics, Analytics Cloud, E-Books

May 30, 2016 By Kim Honjo

How to Maximize Your Salesforce Investment

A friend of mine bought a fancy DSLR camera about a year ago, but wasn’t quite satisfied with her photos. She confessed that she didn’t really know what all the settings did and what they were for, so she enrolled in a digital photography workshop. After learning how to use all the camera functions... Read More

Cloud, Customer Success, E-Books, Featured

Apr 11, 2016 By Kim Honjo

We Answered the Burning Questions Small Businesses Have About CRM

Last year, we partnered with Bredin Business Information, Inc. to survey small business principals. Some of the results were surprising to us. We found out that small businesses are ramping up their growth in a big way this year: 70% of survey respondents expect to grow their business — and of... Read More

Small Business, Cloud, E-Books

Feb 04, 2016 By Kim Honjo

New E-book - The Future is Now: How to Jumpstart Your Journey to the Cloud

Let’s play a quick game of “would you rather.” Would you rather: Drive to the bank, find a parking spot, and wait 15 minutes for an available teller to deposit a check OR Deposit a check by taking a picture of it on your smartphone? Would you rather: Call customer service, press a series of... Read More

Cloud, Customer Service, E-Books, Sales, Featured

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Digital Transformation is Coming: Be the IT Change Agent

Productivity in the Sky: Grab Your Dreamforce Jetpack

The Best Way to Fly to Dreamforce '16: Get the Dreamforce Jetpack!

How our Customers Run Their Business From Their Phones

Connect to Your Customers Faster with the Lightning Summer ‘16 Release

The New Dynamic Duo: How Sales and Analytics Accelerate Success

How to Maximize Your Salesforce Investment

We Answered the Burning Questions Small Businesses Have About CRM

New E-book - The Future is Now: How to Jumpstart Your Journey to the Cloud

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First