A friend of mine bought a fancy DSLR camera about a year ago, but wasn’t quite satisfied with her photos. She confessed that she didn’t really know what all the settings did and what they were for, so she enrolled in a digital photography workshop. After learning how to use all the camera functions available and getting expert tips and training, her skills and pictures improved.
My friend’s camera situation reminds me what it’s like investing in business technology: it’s an exciting endeavor laced with a steep learning curve and a lot of stress You might spend months reviewing a tool, getting buy-in from all stakeholders, getting budgets approved, and finally, integrating it into your workflow. Despite all that time and energy invested, you’re no expert — yet. So how do you know when you are using that technology to its full potential?
To help answer that question, we crafted this e-book that will show you how to maximize your Salesforce investment. Here are five ways to take your implementation further. To get the full run-down, download our free e-book Cloud Services 101.
Are you new to Salesforce? Or are you an expert at Sales Cloud, but have much to learn with Service Cloud that you just added. Regardless of what Salesforce solution you’re currently working with, there are Success Plans for every cloud and every level of support. From online tools and training, to best practice support, 24/7 support, and technical help for app development, Success Plans can help you max out your investment.
Plenty of companies have identified areas of their business that needs improvement, yet they’re unsure where to start. Accelerators are designed to solve specific business challenges and get more out of your implementation. Maybe you’re looking to reduce costs, increase revenue, or achieve ROI faster. Targeted accelerators show you how to solve these challenges with the tools you’re already using.
Just like novices can benefit from mentorships and guidance, businesses can also benefit from receiving expert advice. Our certified Salesforce experts are on-hand to develop a deep understanding of your business goals and advise leadership on best practices. Maybe your IT team needs an experienced hand in figuring out how best to set up your system architecture. Or perhaps your leadership needs strategic guidance in crafting a new business roadmap that they can implement with ease. Our experts can help guide you through those business transformations.
We’re living in an always-on, always-connected world now, and companies can’t afford to let service disruptions slow them down — or ruin customer experiences. Cloud Services has your back. With Mission Critical Support, you get proactive monitoring and support to ensure business continuity in case something goes wrong. We proactively help you keep your operations running smoothly through org monitoring and taking preventative actions based on usage and trend analysis.
We can help bring your business vision to life. Our experienced Strategic Projects team can help you execute your most ambitious projects. From large-scale implementations, to customer experience design, and complex cloud projects, our developers and consultants strive to get it right the first time in a way that avoids costly mistakes.
Ready to learn more about how to maximize your Salesforce investment? Download our e-book today to get started solving your business challenges.