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Matt Wesson
I'm Content Marketing Manager at Salesforce.com where I write, design, and code engaging content with one of the most talented teams in the industry. Previously, with Pardot and ExactTarget, I have spent much of my professional career focused on creating content for marketing and sales teams. I'm passionate about the way high quality content can change how companies interact with their customers and generate new business.
Just a few years ago, customer service was an after thought for most companies. If a customer had a good experience, great. If not, oh well.
Today that mentality is ancient history. Successful companies realize that exceptional customer service can be a serious differentiator that opens the door to...
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Dreamforce embodies the “work hard, play hard” mentality that permeates the technology industry. While the four days of Dreamforce are loaded with workshops, breakout sessions, and networking events, the nights are equally packed with concerts and parties to attend.
Each year, Salesforce and its...
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This Friday marks the return of the most successful online series in history: House of Cards.
The show is changing the face of an industry by proving that an original series can not only succeed online, free from the shackles of traditional cable networks, but that it can thrive. With a handful...
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According to preliminary reports from the White House, 11.4 million people registered for healthcare under the Affordable Healthcare Act before the enrollment deadline on Feb. 15. And that number could grow as the administration is offering a grace period for people who started...
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As Co-Founder American HealthCare Lending, Nick Sorensen has overseen the company’s growth and ultimate acquisition by Prosper Marketplace. In this latest “Small Business Spotlight” interview, he discusses how to spot opportunity and how Salesforce has helped his business grow.
...
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“The most dangerous place to make a decision is in the office. You need to make the decision where the customer is.”
–Ulrik Nehammer, CEO, Coca-Cola Germany
As competition in your industry increases, it is more important than ever for your sales team to be performing at 100%. Salespeople...
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Guidebook was founded with a mission to connect people with the places in which they spend their time. Today, thousands of organizations use Guidebook to create their conference apps, corporate meeting apps, and other mobile apps for events. As co-founder and CEO of Guidebook,...
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365 Retail Markets was founded in 2008 with the ambitious goal of revolutionizing the vending industry. In the 7 years since, the company has proceeded to do just that with innovative solutions and an eye towards the future. As Director of Product at 365 Retail Markets, Ryan...
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Advanced Service Solutions is committed to providing first class maintenance services across the country. Advanced has a strong focus on clients with multiple locations geographically dispersed throughout the United States. As Founder and CEO, Jeff Tunis has guided the company...
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![2015 State of Service [Infographic]](http://www.salesforce.com/content/dam/blogs/us/November2015/stateofserv.png)
![The State of the Connected Patient 2015 [INFOGRAPHIC]](http://www.salesforce.com/content/dam/blogs/legacy/2015/02/6a017d428022fc970c01b8d0d8da50970.jpg)
