Brandon Reynolds

Aug 31, 2016 By Brandon Reynolds

10 Ways Artificial Intelligence Will Change the Customer Experience

The huge amount of data we generate is a mixed blessing. It gives us better insight into human behavior, but it’s also a lot more stuff to sort through. For helping us wade through our data, and make better use of it, we’ll turn to AI (artificial intelligence) for things as complicated as... Read More

IT, App Cloud

Aug 17, 2016 By Brandon Reynolds

The Terrible Trouble with Natural Language Processing (It's Us.)

A researcher who wishes to design a machine that thinks and acts like a human runs up against the self-evident and somewhat embarrassing problem of human beings themselves. They’re messy, contradictory, lazy, unpredictable. They’re often jerks. No one wants to build a system that turns out to be a... Read More

IT, Artificial Intelligence

Aug 15, 2016 By Brandon Reynolds

Machine Learning: How We’re Teaching Computers to Think

Remember toasters? Of course you do. Back before there were popular toastsharing apps like “Crusti” and hook-up sites for bakers like “Hotbred,” people used to have machines in their kitchens that made bread into toast. It fulfilled the function of an appliance, which was to make some aspect of... Read More

App Cloud, Apps, IT, Artificial Intelligence

Aug 09, 2016 By Brandon Reynolds

4 Ways Artificial Intelligence Will Change Just About Everything

It ain’t rocket packs, not quite yet, but it does feel like the future. The smartest machines in history: self-driving cars, robots, bots that answer questions like humans. The smartest brands in history: Google anticipating your search bar entries, Facebook putting together a personalized news... Read More

App Cloud, IT

Aug 04, 2016 By Brandon Reynolds

Bots: Our New Digital Fishermen

About dating, they say there are a lot of fish in the sea. This is a handy metaphor too for thinking about apps, those little software packets swimming just under the surface of our interface. There’s one that will call a person to pick me up and take me places. Another one allows me to order meals... Read More

App Cloud, IT, Artificial Intelligence

Jul 22, 2016 By Brandon Reynolds

Eating Differently: Soylent Innovates in Both Food and Tech

You've heard about Soylent, no doubt. Beyond mere "health supplements" or diet fads that other drinkable meals have offered, the company has sought nothing less than to revolutionize eating. Producing “convenient, complete foods designed to provide maximum nutrition with minimal effort,” Soylent’s... Read More

Innovation, App Cloud, IT

Jun 28, 2016 By Brandon Reynolds

Here Comes the Sun: Solar Energy Comes of Age

Solar energy has been a tantalizing alternative to fossil fuels for generations, but high costs (or the perception of high costs) has kept adoption out of the mainstream. Remember that one neighbor with the solar panels on the roof in the eighties? Didn’t you wonder what the deal with that guy was?... Read More

App Cloud, IT

Jun 27, 2016 By Brandon Reynolds

10 Things I Learned at TrailheaDX

TrailheaDX, Salesforce’s first-ever developer conference, had it all: indoor trees, campfire discussions of the Internet of Things, and demonstrations of how bots can help us buy houses. There was a bear and badges and —… what? What is TrailheaDX? Why, just the best (and only) mid-city... Read More

App Cloud, Events, IT

Jun 03, 2016 By Brandon Reynolds

How One Community Bank Uses Its Digital Platform to Go Global

As America’s largest black-owned bank, OneUnited Bank has branches in Boston, Miami, and Los Angeles. But OneUnited Bank is focusing its growth on its online presence, connecting the offerings at its brick-and-mortar locations with what can be found at OneUnited.com. The bank is also trying to do... Read More

App Cloud, Financial Services, IT