‘Digital transformation’ isn’t about efficiency, and open banking isn’t about compliance. Both are about building trust by improving both CX and EX, empowering staff to deliver consistently excellent outcomes to customers at every interaction. ...
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Bring Your Kids to Work Day was so much fun – we had 300 kids, face painters, slime-making, ball pits, superheroes and more! But it’s not just a thing we do one day a year – it's part of who we are on the other 364 days as well. ...
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Peter Doolan guides us through the recipe to achieving a truly innovative mindset that’ll put your organisation in a position to disrupt not just your own industry, but others as well. ...
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While some argue AI will cost people their jobs, leading businesses are using AI to enable staff to do more of the work they enjoy, and to do it better....
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The new Enterprise Technology Trends Report dives deep into 10 top global IT priorities, as well as IT teams’ preparedness and the skills required for each....
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