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Apr 01, 2021 By Salesforce

Technology Trends To Watch Now

2020 changed consumers and customers. It changed marketing, sales and service. And it drove change across technology. We spoke to the experts about the tech trends to watch now – have a listen.... Read More

Service, Sales, Marketing, IT, Customer Engagement, Small Business, Research

Mar 25, 2021 By Salesforce

Our top highlights from the Salesforce Live: A&NZ Premiere Episode

If you missed the start of Salesforce Live: A&NZ – or you just want a replay – check out some of the top highlights, plus details about eight other exciting episodes yet to come.... Read More

Customer Engagement, Customer Success, Digital Transformation, Salesforcetour

Mar 24, 2021 By Davinder Mann

Deepening Our Commitment to Schools Plus, CareerTrackers and Equality

Everyone, no matter what their circumstances, deserves equality. Davinder Mann, Senior Director, Philanthropy - APAC at Salesforce, explains the opportunities the Salesforce grants provide to young people through Schools Plus and CareerTrackers.... Read More

Business as a Platform for Change

Mar 23, 2021 By Salesforce

Astro’s Guide to Salesforce Live: Australia & New Zealand

Astro has been busy putting together his guide to Salesforce Live: A&NZ to ensure you can get the best value out of our six week series.... Read More

Customer Engagement, Customer Success, Salesforcetour

Mar 23, 2021 By Roula Psomiadis

Why the Salesforce/Australian Retailers Association Partnership Is Big News

Our new strategic partnership with Australian Retailers Association creates the potential for retailers to deliver exactly what their customers need and want during a very challenging period. Roula Psomiadis, Sales Director - Retail & Consumer Goods, Salesforce, explains why this is so important.... Read More

Retail, Retail Insights, Partner

Mar 22, 2021 By Brett King

Has the Financial Services Industry Changed for the Better?

This past year saw changes sweep through financial services. How has the industry adapted, and what changes are on the horizon? Futurist Brett King shares his predictions.... Read More

Financial Services

Mar 18, 2021 By Salesforce

Has Sales Changed Forever? We Got the Experts to Weigh In

In the changed world of sales, what’s more important: the sales open, or the sales close? Two experts debate the merits of each and the skills sales professionals need to thrive in the new normal.... Read More

Sales, Leadership Insights

Mar 17, 2021 By Salesforce

Triple Digit Growth In The Digital Retail Era: The Retail Trends Accelerating Growth

Salesforce’s Director, Retail Industry Strategy, James Johnson looks at how the most successful retailers capitalised on changing trends ahead of the Retail and Consumer Goods Trailblazers Episode at Salesforce Live: Australia & New Zealand on 1 April.... Read More

Consumer Goods, Retail, Retail Insights, Salesforcetour, Customer Success, Customer Experience

Mar 16, 2021 By Salesforce

What Exactly Is Salesforce Customer 360?

It’s time to rethink how you’re putting your customer at the centre of your business. To help empower your employees and bring customers into focus Salesforce created Customer 360. Here we explain what it is.... Read More

CRM, Cloud, Customer Success, Cloud Services

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