NEW RESEARCH

State of the
Connected Customer

Discover the trends shaping the
future of customer engagement.

Featured

Sales enablement essentials

How-to’s, tips and resources to fuel your sales enablement and deliver what today’s customers want.

GET THE TOOLS

Be inspired by our customers

From the challenges to the achievements, discover stories that will inspire growth ‒ with heaps of handy tips along the way.

INSPIRE ME

Leadership insights

Founders, CEOs, leaders of all stripes share their tales of blazing new trails in their lives, careers and companies.

EXPLORE SERIES

Nov 28, 2018 By Salesforce

Why Personalised Marketing Is The Future Of Consumer Engagement – And How To Get There

The only way marketers can engage the customers of today is to create intelligent, personalised marketing journeys. Technology is making this possible.... Read More

Commerce, Marketing, Marketing Automation, Personalization, Customer Success

Nov 26, 2018 By Salesforce

Basecamp 2018: A look into the future

Basecamp 2018 brought the best of the biggest Salesforce event of the year, Dreamforce, to Melbourne. Here’s the insights and advice from the big day.... Read More

Events, Artificial Intelligence, Customer Success, Marketing, Sales

Nov 02, 2018 By Paul Baptist

VBC + Salesforce: A pillar for Cambodian communities

Paul Baptist first joined a Volunteer Building Cambodia build six years ago, and recently had the honour of seeing the 200th frame go up.... Read More

Not for Profit, Trailblazer Story, Customer Success, corporate culture

Nov 01, 2018 By Simon Mulcahy

How to win trust in the Fourth Industrial Revolution

Trust significantly influences customer loyalty, making fostering trust a business imperative in the Fourth Industrial Revolution.... Read More

Fourth Industrial Revolution, Customer Success, Thought Leadership

Oct 18, 2018 By Salesforce

Technology change management: 5 steps to success

Change management is crucial to the success of any technology implementation. Using a Lightning migration case study example, we explore five key steps.... Read More

Techtalk, Customer Journey, Customer Success, Lightning

Oct 12, 2018 By Salesforce

New Zealand Trailblazers, here’s why Salesforce events are not to be missed

Whether it’s Dreamforce or something closer to home, Salesforce events are valuable career opportunities, full of networking, inspiration, learning and fun.... Read More

Dreamforce, Events, Customer Success

Oct 05, 2018 By Salesforce

The highlights from Dreamforce ’18

Dreamforce is all wrapped up for another year - and what an amazing four days! Here are the highlights.... Read More

Dreamforce, Events, Customer Success

Sep 28, 2018 By Salesforce

Dreamforce 2018: 8 of the best moments from day three

Equality and sustainability took centre stage on day three of Dreamforce 2018, as Al Gore, Andrew Grenier and more shared important insights.... Read More

Dreamforce, Events, Customer Success

Sep 27, 2018 By Salesforce

Dreamforce 2018: All the action from day two

Day two of Dreamforce 2018 was action-packed, with an improved Google partnership announced, Dreampitch, a LGBTQ+ equality benefit, Dreamfest and more.... Read More

Dreamforce, Events, Customer Success

Watch the best of Salesforce World Tour Sydney 2022 on Salesforce+.

Editors' Picks

INFOGRAPHIC

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Featured

Sales enablement essentials

Be inspired by our customers

Leadership insights

Why Personalised Marketing Is The Future Of Consumer Engagement – And How To Get There

Basecamp 2018: A look into the future

VBC + Salesforce: A pillar for Cambodian communities

How to win trust in the Fourth Industrial Revolution

Technology change management: 5 steps to success

New Zealand Trailblazers, here’s why Salesforce events are not to be missed

The highlights from Dreamforce ’18

Dreamforce 2018: 8 of the best moments from day three

Dreamforce 2018: All the action from day two

Editors' Picks

How customer service changed in 2020

CRM 101 for sales leaders

3 years of customer engagement trends

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Europe, Middle East, and Africa

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