The world is growing more and more connected and B2B ecommerce is having a moment. Check out our blog to see how creating an omnichannel customer experience can help B2B companies stay ahead of the pack....
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According to Salesforce’s State of Service report, 78% of service organisations have changed or reprioritised their KPIs in the wake of the pandemic. Read on to see the top five key performance indicators that are helping today’s service teams navigate a changing climate....
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Today’s connected customer is increasingly digital-first and making use of every possible channel. Does your brand’s omnichannel strategy deliver? ...
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Our latest blog takes a deep dive into Salesforce’s State of Commerce report, where we look at how B2C operators are transforming to meet the demands of the new commerce landscape....
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Read our latest blog to see why B2B ecommerce is riding high, how new customer expectations are redefining boundaries, and why the future looks bright for businesses that embrace it. ...
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Find out how some of the most forward-thinking organisations like HEMA, Picnic, Quooker or Pon Automotive are overcoming new challenges at Salesforce Live: Benelux on Tuesday May 18th! It’s the ultimate showcase of digital innovation, helping employees and customers to succeed in today’s world. ...
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In this blog, we’ll share five must-haves for connected customers based on research from the fourth State of the Connected Customer report including Global insights and in Belgium....
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In this post, we explore both the key global market trends and the Belgium experience as viewed through the lens of our fourth State of the Connected Customer report. ...
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