In the next 4 minutes, you will learn what high performers in B2B and B2C organisations are investing in, their top priorities, and how your business can evolve to thrive in a changing world. ...
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Offering an average customer experience is no longer enough – today’s customers expect perfection. Read on to see how creating a seamless omnichannel strategy benefits both businesses and their customers.
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The customer is king in the current climate, so establishing resilient customer service management has become a top priority for businesses. Check out our blog for tips on improving customer service management, and to see why turning service agents into sales agents can lead to big wins....
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Digital customer experience should be a top priority for businesses, especially in the light of the COVID-19 pandemic. Read on to find out how trailblazer Joolz does it....
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Learn four ways in which two inspirational leaders underpin success and a great customer experience in today’s challenging environment. Read on to uncover tips from Elke Laeremans, CIO/COO at Belgian shoe company Torfs, and André van Troost, CEO at Dutch farming robotics company Lely....
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The world is growing more and more connected and B2B ecommerce is having a moment. Check out our blog to see how creating an omnichannel customer experience can help B2B companies stay ahead of the pack....
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The pandemic transformed the grocery industry across Europe and beyond. While some businesses faltered, many rose to the challenge. Read our latest blog to see how leading grocery retailers and brands are adapting to change – and what to expect in the year ahead. ...
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