In the third edition of the “State of the Connected Customer” report, we surveyed over 8,000 consumers and business buyers worldwide to measure the importance of customer engagement and the best ways to communicate with consumers....
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Both consumers and consumer goods (CG) companies are in the middle of a retail renaissance. The best CG brands are optimising for the future and preparing their business plans and investments to stay relevant, competitive, and future-proof....
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The world is growing more and more connected and B2B ecommerce is having a moment. Check out our blog to see how creating an omnichannel customer experience can help B2B companies stay ahead of the pack....
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Our latest blog takes a deep dive into Salesforce’s State of Commerce report, where we look at how B2C operators are transforming to meet the demands of the new commerce landscape....
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