The retail industry has seen rapid technological acceleration, and the digital imperative is here. Read on to see how Belgian food retailer Delhaize is using digitalisation to give its customers better experiences....
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The role of sales ops in Poland is evolving. Check out our latest report to see why sales ops is focussing on data-driven strategies, why long-term resilience is a concern, and how reskilling can create an agile, optimised workforce....
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Luxury retailers are using digital solutions to redefine customer engagement and reimagine their brand. Read on to see how Bucherer is leveraging technology to meet customers in new places, and how Isobar is creating exceptional new experiences....
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Field service organisations need customer-centricity and empathy at scale for greater agility and innovation at the customer point of need. IDC and Salesforce have recently commissioned a new report that looks at the new CX focus for field service delivery....
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The digital agenda has gained its place at the core of the PE value creation roadmap. If your business is left asking “what are the key elements to a successful digital transformation?”, this blog recaps what Digital strategically implies with 6 crucial elements to successful digital value creation....
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In challenging times, businesses in the Middle East are increasingly turning to cloud computing. Find out how the wider ecosystem of Salesforce partners and customers can benefit from that....
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The COVID-19 crisis changed everything – including the telco industry. Check out our latest blog, as we speak to industry experts to discover how digital transformation in telco is changing the game, and why customer expectations have never been higher....
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The COVID-19 pandemic changed the face of commerce, and new ways of working seem here to stay. We talked to Salesforce partner Accenture about how they’re helping businesses survive and thrive in an uncertain economic landscape. ...
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