April 16, 2020 By Margaret Stuart

Leading with Values at One of Canada's Best Workplaces

As Country Manager for Canada, I’m honoured and humbled that Great Place to Work® has recognized Salesforce as one of the Best Workplaces™ in Canada for the third year in a row. This recognition is a testament to all of our incredible employees whose daily actions create the culture that makes this... Read More

Sales, Salesforce Ohana, Corporate Culture

April 1, 2020 By Polly Sumner

How to Maintain Customer Relationships While Working Remotely

My job is to ensure every customer gets the most value out of Salesforce, but my passion is establishing and building trust. As the Chief Adoption Officer, I spend more than half my time meeting with customers all around the world. It’s that face-to-face interaction that helps me help them. On any... Read More

Digital Transformation, Leading Through Change, Sales, Sales Cloud

March 12, 2020 By Salesforce Canada

Skilling Up: A Fun Term For An Important Sales Task

Most of us don’t wake up thinking, “Today I’m going to be skilling up!” Similarly, skilling up probably seems too vague to be written out as an item on a to-do list. Even our managers — the people who tend to be most concerned with our professional development — are unlikely to ask, “How’s your... Read More

Learning, Sales

February 25, 2020 By Salesforce Canada

Personalized Interactions Takes A Commitment To Detail

For all the hard work and occasional challenges, there are many aspects of working in sales that can be a lot of fun. Travelling to thought-provoking industry events! Getting to know smart and creative customers! All kinds of data entry! Okay, so the data entry part usually isn’t considered all... Read More

Data Management, Sales

February 21, 2020 By Salesforce Canada

How To Pitch Your App Idea

Sales reps are used to presenting their forecasts at least once a quarter. Marketers often have to run through an upcoming campaign to the exec team. Heads of HR know they have to provide overviews of training or changes to the company's benefits program in a way that’s easy to understand. Even... Read More

Apps, Sales

February 20, 2020 By Salesforce Canada

All The Hidden Meanings Behind A Lead’s ‘No’

It’s amazing how powerful the word “No” can be to a new salesperson, considering how short it is. Just two letters. Just one syllable. And still, it sometimes feels like a door is being closed in your face, or a phone call is being brought to an abrupt end. Even a novice sales rep will expect a... Read More

Lead Generation, Sales

January 21, 2020 By Salesforce Canada

6 Unconventional Ways To Build a Sales Relationship

A salesperson calls or emails, some kind of discussion follows, something is purchased and, at a later date, it all happens again. This may be the script we all have in our heads when we think about what a salesperson-client relationship looks like, but there are plenty of ways to rewrite it. A... Read More

Sales

January 15, 2020 By Salesforce Canada

Should Social Media Be A Part Of Your Sales Strategy?

When a sales rep is on the phone, making a series of cold calls, it’s easy for managers to conclude they’re being productive. Same goes for spotting them creating a pitch deck for a prospect, or writing a follow-up email after a recent customer meeting. Watching them scrolling through or “liking”... Read More

Marketing, Social Media Marketing, Social Media, Sales

January 9, 2020 By Salesforce Canada

Use Your CRM Platform To Make This The Best Q4 Ever

The holiday shopping season may be over, but the opportunity for retailers to capitalize on it is not. For many years, the weeks leading up to holidays like Christmas and New Year’s Eve were considered the make-or-break period for selling everything from clothes to major appliances. That’s why the... Read More

Retail, Sales

FEATURED SALES POST

7 Steps to Creating a Sales Report Your Bosses Will Enjoy Reading

BY JESSICA BENNETT

Leading with Values at One of Canada's Best Workplaces

How to Maintain Customer Relationships While Working Remotely

Skilling Up: A Fun Term For An Important Sales Task

Personalized Interactions Takes A Commitment To Detail

How To Pitch Your App Idea

All The Hidden Meanings Behind A Lead’s ‘No’

6 Unconventional Ways To Build a Sales Relationship

Should Social Media Be A Part Of Your Sales Strategy?

Use Your CRM Platform To Make This The Best Q4 Ever

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