A common belief when it comes to sales success is that it’s a dog-eat-dog world. That the fastest and best way up the
corporate ladder is to look out only for yourself. Not according to speaker and
author Bob Burg, who says the key to success is actually shifting your focus from
getting to giving....
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When a potential customer agrees to a discovery call or first meeting, it is paramount to
maximize that time. Are your discovery calls launching a business relationship, or failing to
connect?
The best discovery calls build rapport, generate trust and help buyers make informed choices. The...
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When every customer touch point has a strong impact on business, polished email communication is a must. Are your emails sparking conversation or marked as junk? Nailing down the following basics will ignite more sales discussions and assist in closing new business.
Curious how to get prospects...
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As part of last year’s Dreamforce in San Francisco, Adam Farren, then serving as Head of
Sales and Revenue Development at Huddler.com,
spoke about building that organization’s direct sales organization. In a session featuring salesforce.com customers and their best practices for
small-and-medium...
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San Francisco Capitol Building by Jeff Cohen
For years many government contractors
have had the luxury of acting as a reactive company, or waiting until their
customer’s contact them with needs, as it relates to customer identification,
acquisition and retention. This way of doing business has...
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What is customer service? Customer service, by definition, is about serving people. When people refer to customer service, they’re usually talking about the process of getting help before, during or after a purchase. It can also refer to a department within a company that focuses on these...
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Trunk Club customer, Tony Pietro, Tweets a picture of the product.
Anyone who has ever taken a small business (SMB) from zero
to a million can tell you that having the support of the right people is the
largest determinant for success or failure.
But how do you rally the right crowd to...
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In a world where new tech startups appear
on the landscape seemingly every hour, it’s important to pick
the brains of successful entrepreneurs and see just how they’ve realized their small
business success stories and stood out from the pack.
Brian
Spaly – CEO of Trunk Club
Frustrated at...
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Starting and growing a business can be equal parts
exhilarating and stressful. On the one hand, there is no feeling like being
your own boss, but on the other, there is no bigger stresser than knowing that
failure has a considerable personal cost.
In order to give you a hand in this...
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