Have you ever been asked to take a job outside your realm of experience? That happened to Steve Harris, now Applications Manager at Thompson Pump & Manufacturing.
Steve was asked to lead the charge in deploying Salesforce company-wide. At the time, he had very limited IT experience. But to...
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Diversity has become a popular topic in recent years, but it’s not easy to quantify the benefits. Sure, you know diversity is “good” for your small business, but just how important is it really?
To sum it up: vital.
Equality and diversity must be SMB priorities. Business leaders everywhere are...
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From the family-owned flower shop to the latest tech “unicorn”, small and medium-sized businesses (SMBs) come in all shapes and sizes. Some operate out of a garage or a dorm room, while others employ 200 workers in a factory. Some use (and create) the latest technologies, while others run their...
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It’s National Small Business Week, and we’re proud to celebrate the contributions and achievements of small businesses everywhere. To start the week off right, we’re back by popular demand after our first list (30+ Free SMB Resources for Growth and Innovation), to bring you another edition of new...
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While Fortune 500 brands enjoy an advantage in scale, small businesses thrive by differentiating themselves through agility and personal customer service. And for family-owned luxury bed linen manufacturer Matouk, choosing the right technology partners empowered the company to compete on price and...
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Generating marketing leads can sometimes feel like chasing tennis balls. And if you're part of a small marketing team, you'll want to to avoid running in different directions to chase down those leads, and instead identify the best ways to reach your target audience.
Here are 5 tips that will...
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At 22 years old, Jonathan Vu felt uncertain about his future.
At the time, he was attending an online business program at Western Governors University during the day and bartending and bussing tables at night to support himself. He envisioned himself landing a job in tech, but when it came time to...
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“Everyone is doing the same types of things. It's not that the underperforming aren't doing it well, it's just the higher-performing companies are doing it much more effectively. They are doing it much more consistently across all the winning strategies.” — Joe Galvin, Vistage
In this recent...
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Today’s customers are more demanding than ever. They want:
Personalized service with recommendations just for them.
Mobile service, just like in all the apps they use daily.
Instant service. Nobody’s willing to wait on hold anymore.
Predictive service, so problems are solved before they’re even...
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