Apr 16, 2015 By Katherine An

8 Apps to Help You Close Deals and Service Customers Like Never Before

It’s a no-brainer that you want to close more business and wow your customers with world-class service. The question is: how? The AppExchange has the answer, in the form of 2,700+ hardworking apps that can transform your business. Here are eight apps to help you get started: Drive more revenue per... Read More

AppExchange, Sales, Service

Sep 25, 2014 By Karthik Chakkarapani

#DF14Emerging: Emerging Technology Trends at Dreamforce '14

Technology is now the greatest change agent and the driving force for companies in today’s socially and digitally connected world. Companies are facing a critical inflection point as technology is empowering customers, influencing their expectations and enabling new, disruptive business models.... Read More

Analytics, Chatter, Apps, Customer Service, Service Cloud, IT, Leadership, Collaboration, Mobile, Sales Cloud, Cloud, Platform, Dreamforce

Jul 30, 2014 By Charlie Isaacs

The Surprise Business Value Gained from Connecting Products to the Cloud

Over the past several months, working with Salesforce customers connecting devices and products to their business, I have heard a recurring theme: there is a “surprise” business benefit from connecting devices to Salesforce. As Salesforce becomes the business engine that powers the Internet of... Read More

Featured, Service

Jul 17, 2013 By Kevin Baldacci

5 Reasons Why the Social Customer is Today’s Undeniable Authority

The dawn of the digital age and the explosive growth of social media has evolved the buying cycle. With it came the rise of a new customer—one that has been known to shake up even the most respected brands. Today, we know this new entity of business as none other than the “Social Customer.” The... Read More

Desk.com, Service

Jun 14, 2013 By Heather-Anne MacLean

5 Myths About Influencer Relationships

Influencer Programs have been the buzz for some time and when programs are done well, there can be great business success. The key however, is getting it right. Here are 5 myths that could be hurting your bottom line: Myth No. 1 – There's Only One Definition of an Influencer There are many... Read More

Collaboration, Service

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

8 Apps to Help You Close Deals and Service Customers Like Never Before

#DF14Emerging: Emerging Technology Trends at Dreamforce '14

The Surprise Business Value Gained from Connecting Products to the Cloud

5 Reasons Why the Social Customer is Today’s Undeniable Authority

5 Myths About Influencer Relationships

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

8 Apps to Help You Close Deals and Service Customers Like Never Before

#DF14Emerging: Emerging Technology Trends at Dreamforce '14

The Surprise Business Value Gained from Connecting Products to the Cloud

5 Reasons Why the Social Customer is Today’s Undeniable Authority

5 Myths About Influencer Relationships

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First