Technology is now the greatest change agent and the driving force for companies in today’s socially and digitally connected world. Companies are facing a critical inflection point as technology is empowering customers, influencing their expectations and enabling new, disruptive business models.

The rise and convergence of many new and emerging technologies has reshaped how people communicate, engage, collaborate, and work. These technologies are also having a huge business impact on companies’ business growth.

To become leaders in this socially and digitally connected world, companies need to leverage emerging technologies to optimize their business models, drive towards a customer-centric transformation, and better engage with their customers. This will help companies to seize opportunities, contend with threats, drive innovation, and ultimately build competitive advantages.

At this year's Dreamforce, we are pleased to announce a new track on Emerging Trends with 60-plus high-impact sessions on topics such as Next Generation Digital enterprise, Future of Work, Internet of Connected Products (IoCP), Social & Customer Engagement, Gamification and Open Innovation. Many industry visionaries, thought leaders, Salesforce partners, and customers will share their insights on how best to leverage emerging technologies and become leaders in the socially and digitally connected world.

Click here to view the Emerging Trends keynote and breakout sessions.

We will be kicking off the Emerging Trends track with a keynote and panel session on Monday, Oct. 13, at 9 AM PST. Industry visionaries and thought leaders Peter Coffee, Peter Schwartz, Bruce Richardson, Daniel Debow and Charlie Isaacs will share their perspectives on emerging trends followed by an interactive panel discussion.

Join us for the Internet of Connected Products (IoCP) keynote session by Peter Coffee on Monday, Oct. 13, at 10:30 AM PST.  We have many sessions on Internet of Connected Products (IoCP) in this track. See how companies are leveraging IoCP and in enabling digital connectivity among their customers, partners, employees, and products to drive better engagement, gain better business insights, and drive business growth. partners and IoCP leaders Digi Etherios, Deloitte, Libelium, ThingWorx, 2lemetry and Bosch Software Innovation will share their insights and customer success stories. 

We have many sessions on Next Generation Digital enterprise, Future of Work, Social Business, Open Innovation and Social & Customer Engagement. Industry visionaries and thought leaders JP Rangaswami, Peter Schwartz, Bruce Richardson, Tony Colon, James Tantaro, Dion Hinchcliffe, Scott KlososkyJacob Morgan, Alan Lepofsky and partners and customers will share their perspectives on how companies are living in the stream where information is faster and real-time to drive top performance, productivity, customer engagement and transformation.

Join us for the Salesforce Wear Keynote: The Dawn of Wearables in Business by Daniel Debow on Monday, Oct. 13, at 12 Noon PST. Daniel Debow and team will present and discuss how Salesforce Wear is changing the game by enabling an ecosystem of wearable devices that are connecting with customers in new ways. Wearables aren’t just a consumer phenomenon, they have the potential to change the way companies and workers conduct business. Powerful wearable apps are being created today that improve business operations and enhance customer experience, helping companies bridge the gap between existing infrastructure investments and their mobile workforce. 

Gamification has now been established as a valid engagement tool in the enterprise to drive workforce & customer engagement and drive business growth. Listen from industry thought leaders, our customers and partners on the current and future state of gamification and engagement design, including success stories across Sales, Service & Marketing business functions. Join us for the Gamification Keynote: Future of Engagement session on Tuesday, Oct. 14, at 12 Noon PST.  Gabe Zichermann from and partners LevelEleven, Bunchball, Badgeville and Hoopla will share their insights and perspectives in this keynote session. Click here to view the Gamification sessions @ Dreamforce infograph.

Click here to view the Emerging Trends keynote and breakout sessions, and click the button below to register for Dreamforce!

Karthik Chakkarapani is currently a Director in the Salesforce Services team at Chakkarapani is an accomplished leader with 15 plus years of experience in technology strategy, transformation and enterprise architecture consulting across many industries. Chakkarapani has expertise in driving digital, social and customer-centric transformation leveraging products, solutions and other emerging technologies. Chakkarapani is a Certified Technical Architect and also certified in Social Business Strategy, Design Thinking, Lean Six Sigma Black Belt, ITIL and KCS.