Aug 04, 2011 By Jamie Grenney

Social Media ProBook

This was first published about a month back, but I wanted to call it out because it's a great resource. I especially like the chapters on content marketing, infographics, and reaching influencers. The Social Media ProBook View more presentations from Eloqua ... Read More

Content Marketing, Featured, Social Media

Aug 04, 2011 By Jamie Grenney

Defining Your Corporate Culture

In my ten years at salesforce.com, I think one of the most important elements to our success has been the corporate culture. We've had a consistent vision regarding the end of software. Three of our top values have been trust, customer success, and innovation. We believe in the 1-1-1 model for... Read More

Corporate Culture, Featured

Jul 29, 2011 By Jamie Grenney

A history of Dreamforce

Need a new reason to attend Dreamforce ’11, aside from a visionary line up of speakers, Metallica, major announcements, and world-class networking? Register now and refer a friend -- You’ll both receive $100! ... Read More

News

Jul 29, 2011 By Jamie Grenney

A history of Dreamforce Test

Need a new reason to attend Dreamforce ’11, aside from a visionary line up of speakers, Metallica, major announcements, and world-class networking? Register now and refer a friend -- You’ll both receive $100! ... Read More

News

Jul 22, 2011 By Salesforce

Customer Spotlight: DeMatteo Monness

DeMatteo Monness, a New York-based research and brokerage firm, is using Chatter to quickly spread its employees’ expertise within the enterprise. Here Steve Weber, director of strategic development, shares his thoughts on how Chatter is improving the way information is shared at DeMatteo... Read More

Chatter

Jul 19, 2011 By John Li

“Your” social advertisements

I'm an advertising geek. I’m intrigued by how advertising affects people and their decisions. Like everything else, advertising is evolving based on our behavior on the Internet.During my 6 years in the business, I’ve seen many changes with the big time search players like Google, Yahoo, and... Read More

Jul 12, 2011 By Maria Ignatova

The Best of Cloudforce '11

The Salesforce Events Team has been on a world tour, holding more than 200 Cloudforce events in the first half of 2011. We’ve visited cities as diverse as Sydney, Paris, Bangalore, New York, and Minneapolis -- and more than 15,000 people joined us to learn about salesforce.com, share best... Read More

Cloudforce Tour, Featured, Online Community

Jul 08, 2011 By Salesforce

Customer Spotlight: Enterasys Networks

We could talk your ear off about all the cool ways you can use Chatter at your company. But you hear enough from us on the Chatter Blog so we’re going to let our customers tell you their stories. We kick off the series today with a piece from Dan Petlon, vice president for IT at Enterasys... Read More

Chatter

Jun 30, 2011 By Etienne Giraudy

Inside Salesforce Knowledge: Data categories, article categorization and knowledge based security

This post explores a structuring feature of Salesforce Knowledge: Data Categories. What are data categories Data categories are administrator-controlled hierarchical taxonomies which are used for two purposes: organizing the knowledge-base content and also providing a way to secure the access to... Read More

Service Cloud