Aug 22, 2011 By Erica Kuhl

Community Conference Keynote

Want an inside look at salesforce.com's social media strategy? Make sure you get signed up for the community conference keynote, Tuesday August 30. Login to the Dreamforce App  to save your spot. This summer we've been working hard on our own social enterprise transformation at... Read More

Dreamforce, Featured, MVP Corner

Aug 19, 2011 By Jamie Grenney

ASCAP Success Story: Goodbye Lotus, Hello Cloud

ASCAP is an innovative company out of Nashville, Tennessee, which manages royalties for writers, composers, and authors. They have more than 8.5 million copyrighted musical works of every style and genre from more than 400,000 songwriters. Hear ASCAP's real-world success story migrating from... Read More

Featured

Aug 18, 2011 By Jennifer Burnham

'Social Enterprise' in 30 seconds

Here at our salesforce.com headquarters in San Francisco, we’ve been thinking a lot about the theme of this year's Dreamforce conference – Welcome to the Social Enterprise. But try to define a Social Enterprise in 30 seconds or less. It’s not easy. We needed a way to make that term more easily... Read More

Dreamforce, Featured, Online Community

Aug 18, 2011 By Katy Dormer

The Role of Chatter in “A History of Dreamforce” Infographic

This post comes to us from Joe Chernov, vice president of content marketing for Eloqua, a marketing automation SaaS company. Joe also co-chairs the Word of Mouth Marketing Association’s member ethics panel.  One of the industry’s most award-winning content marketers, Joe is responsible for... Read More

Featured

Aug 16, 2011 By Sylvia Lehnen

Understanding the Building Blocks of Salesforce CRM

For new customers to Salesforce, this document is a great primer to get started. Share it with your teams to increase productivity and get the most out of your Salesforce apps. Understanding The Building Blocks Of Salesforce by Sylvia Lehnen View more documents from Salesforce.com //... Read More

Customization

Aug 15, 2011 By Sylvia Lehnen

Five ways to get started with social media monitoring

Just like my cat Bella really, really wants an opposable claw to get into the Bonita flakes, we marketers want nothing more than to get into the minds of our prospects and customers. We commission surveys. Sponsor focus groups. Scour customer service requests. But with social media, we now have a... Read More

Aug 11, 2011 By Jamie Grenney

Sales Process Map

The sales process map is designed to show you how a typical two-tier sales process might map to Salesforce. This is a very useful tool to help document your own internal processes and ultimately train your team.    ... Read More

Sales Strategies

Aug 09, 2011 By Monica Norton

LIVE in San Francisco: It’s Chatter!

In this era of online communication and collaboration, sometimes it’s nice to leave our virtual realities and have an actual face-to-face conversation with another human being (and I’m not talking about Skype).With that in mind, don’t miss the live-and-in-person opportunity this month to learn... Read More

Aug 05, 2011 By Jamie Grenney

Inside Salesforce.com's Online Video Strategy

We are seeing incredible growth in the use of online video for B2B marketing. This presentation highlights what is fueling that growth and touches on some of the tactics that have worked well for us. If this video proves valuable here are some additional recommendations.  How to Use... Read More

Featured, Online Marketing, Social Media