360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Oct 03, 2013 By Michael Lazerow

Michael Lazerow: Five Insights from Advertising Week 2013

About 90,000 people gathered in New York this past week for Advertising Week. You may not have even noticed the extra thousands of people in the middle of the always-busy Times Square, but for those of us in the advertising industry, the event was hard to avoid. Those looking for the latest... Read More

Featured, Marketing

Oct 03, 2013 By Deborah Sweeney

4 Tips for Better Sales Team Building

It’s easy to get caught up in your own world when heading into the office in the mornings - whether that world includes scrolling through emails on your iPhone, balancing a coffee cup and briefcase, or listening to music on your earbuds – and breeze right on pass your team’s offices and desks... Read More

Sales, Small Business

Oct 03, 2013 By Anthony Iannarino

Sales Tips: How to Capture More Sales Value

It is your job to both create value for your clients and capture enough it that you can profitably execute and deliver. These seven ideas will help you to capture more of the value you create. 1. Get in front of the buying cycle. It’s very difficult to command the price you want when you... Read More

Sales

Oct 02, 2013 By Ted Rubin

4 Social Media Platforms to Empower Your Employees

Salesforce employee, Dave Thomas, Tweets about Salesforce content. Who knows your business as well (if not better) than you do? The people who work in your business, of course! And I’m not talking about a sales staff. I’m talking about your nuts-and-bolts employees who know the everyday ins... Read More

Marketing, Small Business

Oct 02, 2013 By David Austin

5 Secrets to Building Sales Pipeline [VIDEO]

How do you build a better sales pipeline? Companies often tackle that age-old question by upping rep quotas and creating aggressive timelines. But that strategy is a blindfolded game of darts: reps lobbing phone calls willy-nilly in any direction, just hoping to find a target (fingers... Read More

Sales, Small Business

Oct 02, 2013 By Marissa Kraines

5 Big Things for Salesforce Platform and Developers at Dreamforce

Salesforce Platform has big plans coming for you at Dreamforce, and as always, developers are a force to be reckoned with. Here is a sneak peak of what you can expect in November. 1. Mobile, Mobile, Mobile Mobile is a huge push at Dreamforce this year. Both the Developer... Read More

Dreamforce, Featured, Mobile, Platform

Oct 02, 2013 By Laura Fagan

4 Leadership Lessons from Steve Jobs, Albert Einstein and Benjamin Franklin

Author Walter Isaacson has written the biographies of Benjamin Franklin, Albert Einstein, and recently, Steve Jobs. As a keynote speaker at ExactTarget’s Connections 2013, Isaacson shared that just being smart was not what made these men great leaders and innovators. “You probably know a lot of... Read More

Marketing

Oct 02, 2013 By Kendall Thornton

How to Build an Ideal Sales Team

You wouldn’t swap Joe Montana and Jerry Rice. It was a perfectly symbiotic relationship while they were in their respective positions. As the saying goes, “there’s a place for everything and everything in its place.” This is true of your sales team too. There are clear stages of the sales cycle:... Read More

Sales, Work

Oct 02, 2013 By Josiane Feigon

Sales Quiz: Are you Chasing the Call Me Maybe Customer?

Salespeople are generally optimistic, and managers who interview new hires always look for a positive and optimistic attitude. But research in both neuroscience and social science indicates that people in general are more optimistic than realistic. And when it comes to salespeople, we are... Read More

Sales, Small Business

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The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Michael Lazerow: Five Insights from Advertising Week 2013

4 Tips for Better Sales Team Building

Sales Tips: How to Capture More Sales Value

4 Social Media Platforms to Empower Your Employees

5 Secrets to Building Sales Pipeline [VIDEO]

5 Big Things for Salesforce Platform and Developers at Dreamforce

4 Leadership Lessons from Steve Jobs, Albert Einstein and Benjamin Franklin

How to Build an Ideal Sales Team

Sales Quiz: Are you Chasing the Call Me Maybe Customer?

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First