360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Nov 01, 2013 By Kevin Baldacci

Everything You Need to Know to Get Ready for Dreamforce 2013

Dreamforce is quickly approaching! With a little over two weeks to go before the largest cloud computing event of the year, it's time to start preparing yourself. I am a resident of San Francisco, a Salesforce employee, and a three-year Dreamforce veteran (counting this year),... Read More

Customer Service, Dreamforce

Nov 01, 2013 By Nate Skinner

3 Lessons Your Workplace Should Take from Team Sports

60 Minutes Sports recently aired a segment on the head coach for Harvard Crew, Harry Parker. Mr. Parker coached Harvard Crew for 51 years, and according to some, is the winningest coach in all of sports. Ever. As I watched the segment, it dawned on me how very... Read More

Collaboration, Sales, Work

Nov 01, 2013 By Amanda Nelson

Dreamforce: A Decade of Innovation [INFOGRAPHIC]

After 10 years of collaboration and inspiration, Dreamforce has proven it is more than a user conference - it is THE cloud computing event. The 2013 event will raise the bar once again. Here are some exciting stats: In 2003, there were 1,300 people registered to attend Dreamforce. In 2012, there... Read More

Dreamforce

Nov 01, 2013 By Craig Elias

How to Repeat Your Biggest Sales Wins

The number one way to repeat your biggest sales wins is to conduct a special form of sales analysis. A lot of salespeople have been taught by their sales managers that “if you lose the sale you never want to lose the lesson” and as a result, they may conduct a Lost Sales Analysis hoping to learn... Read More

Featured, Sales

Nov 01, 2013 By Jenna Hanington

Email Marketing FAQs to Grow Your Small Business

While the effectiveness of email marketing has recently become a point of contention among marketers, a 2013 study by iContact confirms that email is still a worthwhile part of an SMB marketing strategy. With a sample size of 601 marketing decision makers, the study indicates that 91 percent of... Read More

Marketing, Small Business

Oct 31, 2013 By Laura Fagan

5 Must-Have Features for Any Corporate App Store

Massive cloud and mobile trends are driving huge demand for enterprise applications. In fact, more than 50 percent of cloud growth is currently just for business apps. As of next year, 90 percent of organizations plan to support corporate applications on personal mobile devices. By 2017,... Read More

Mobile, Platform

Oct 31, 2013 By Heike Young

How to Survive (and Thrive) in the Customer Revolution [INFOGRAPHIC]

In an industry that's constantly changing, there's one truth that you can always rely on, regardless of the trends, tools, or stats that are currently making headlines: Be the kind of company your customers need. In other words, become a customer company—a company that enhances the... Read More

Marketing, Featured, Customer Service, Sales, Cloud

Oct 31, 2013 By Ken Krogue

62 Sales Tips and Sales Quotes from Top Sales Experts

Why do salespeople love sales tips and quotes so much? It’s probably because we believe in our own potential, our capacity to learn and grow. We’re constantly striving to conquer new sales challenges, close new deals, and shatter old records. That competitive spirit drove my team at... Read More

Featured, Sales

Oct 31, 2013 By Laura Fagan

Grow Sales: How to Hire, Inspire and Win

If you want to make true sales success a reality, you need to know where to start. Winning at sales is all about hiring the right team, inspiring them, and ultimately getting them to crush goals. Read on for best practices you can implement in each of these stages, derived from the ebook, Grow... Read More

Sales

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Everything You Need to Know to Get Ready for Dreamforce 2013

3 Lessons Your Workplace Should Take from Team Sports

Dreamforce: A Decade of Innovation [INFOGRAPHIC]

How to Repeat Your Biggest Sales Wins

Email Marketing FAQs to Grow Your Small Business

5 Must-Have Features for Any Corporate App Store

How to Survive (and Thrive) in the Customer Revolution [INFOGRAPHIC]

62 Sales Tips and Sales Quotes from Top Sales Experts

Grow Sales: How to Hire, Inspire and Win

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First