360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jul 24, 2014 By Nick Toman

What Sales Can Learn from Sports Coaching

It's vital to sales success that managers are given the time, resources, and expertise to coach reps. If a sports team failed to train outside of dedicated practice sessions, if the coach said he was “too busy to coach” because of all the other things he was responsible for, fans would... Read More

Sales

Jul 24, 2014 By Amanda Nelson

20 Inspirational Quotes About Data

If you were asked to share one inspirational thought about data, what would it be? Great minds from all of the world, from leaders of the biggest companies to famous detectives, have insight on data that is truly motivating. That's why we gathered them all into... Read More

Jul 24, 2014 By Matt Wesson

QUIZ: Are You a Social Selling Expert?

Over the last few weeks we've published a number of post on the topic of social selling. We've covered the basics of social selling in a handy infographic, the crucial do's and don'ts in a helpful SlideShare, and even published two e-books empowering salespeople to be their own marketers. This... Read More

Featured, Sales

Jul 24, 2014 By Dave Kurlan

How to Create Perfect Sales Conditions

“I’m living the dream.” At least that’s what they say when I ask them how they are. Or some version of “pretty good,” “great!” or “awesome!” or “couldn’t be better.” Salespeople are incredible when it comes to repeating expressions to describe how they wish they were. I don’t get too high and... Read More

Sales

Jul 24, 2014 By Laura Fagan

7 Steps to Success on the Internet of Things

The Internet of Things (IoT) has untold potential for how businesses connect to their customers. Companies can become far more intelligent about the world their products exist in and customers can get much better service by being offered solutions even before they are aware they need them. Still,... Read More

Jul 23, 2014 By Joe Galvin

The More, the Messier: How to Handle Multiple Players on the Buyer Side

Buy now, with one click. Transactional sales of commodity goods have become simpler and easier, with both sellers and buyers using automated processes to minimize the number of human touches and maximize speed and efficiency. And in situations where automation alone won’t get the job done,... Read More

Sales

Jul 23, 2014 By Laura Fagan

6 Ways to Tell If Your Social Marketing Is Working

Once you’ve established what you want to accomplish with your social media marketing efforts, it’s time to get a measuring system in place. This will let you know when you reach (or don’t reach) those objectives. While you should expect some trial and error when putting your measurement... Read More

Featured, Marketing

Jul 23, 2014 By Ryan Kettler

3 Steps for Turning Your FAQs Into Valuable Knowledge Base Articles

Online and mobile applications are more popular than ever, and a plethora of useful tools are now available to small businesses and do-it-yourselfers. If you have a specific problem, a simple Google search will usually put you on the right track to find a solution. Once you actually find the tool... Read More

Customer Service

Jul 23, 2014 By Heike Young

6 Reasons You Should Be at Connections this September

There’s another conference in the cloud, and it’s all about digital marketing. This September, thousands of marketers will converge on Indianapolis for Connections, the Salesforce ExactTarget Marketing Cloud’s industry-premiere digital marketing conference, dedicated to inspiring, enabling, and... Read More

Featured, Marketing

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

What Sales Can Learn from Sports Coaching

20 Inspirational Quotes About Data

QUIZ: Are You a Social Selling Expert?

How to Create Perfect Sales Conditions

7 Steps to Success on the Internet of Things

The More, the Messier: How to Handle Multiple Players on the Buyer Side

6 Ways to Tell If Your Social Marketing Is Working

3 Steps for Turning Your FAQs Into Valuable Knowledge Base Articles

6 Reasons You Should Be at Connections this September

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First