360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jul 30, 2014 By Karthik Chakkarapani

Employee Communities: The Exciting Future of HR

The world is more connected than ever before. Digital, mobile, and social applications have changed the way employees go about their daily activities. They are using social media to get information, answers, and advice for products and services. They are using mobile devices to be productive... Read More

Customer Service

Jul 30, 2014 By Sarah Boutin

10 Tips for Growing Your Career from Salesforce.com’s Woman of the Month

The salesforce.com Woman of the Month campaign turns the spotlight on the amazing women who help make salesforce.com the World’s Most Innovative Company and one of the best places to work. Honorees are nominated by fellow employees and selected by a dedicated committee that works to ensure a... Read More

Careers, Cloud, Featured

Jul 30, 2014 By Scott McCorkle

The Future of Marketing is the Customer Journey

Today we hosted press and analysts at salesforce.com headquarters in San Francisco to celebrate the one-year anniversary of salesforce.com's acquisition of ExactTarget, and debut some exciting new product innovations. Today is all about the future of the ExactTarget Marketing Cloud, and it is an... Read More

Marketing, Customer Journeys, Marketing Cloud

Jul 29, 2014 By John Goodman

Customer Service, CRM, Customer Experience—What's the Difference?

Customer service, strategic customer service, CRM, and customer experience: these terms are often used interchangeably. In fact, they imply very different concepts and roles within your company. As you move down the list of terms, an executive creates greater opportunities to take the lead in... Read More

Featured, Customer Service

Jul 29, 2014 By Katherine An

3 Secrets for Creating a Stellar Sales Development Engine

Russ Hearl, head of Sales Development at DoubleDutch, recently joined App Talks to share how he started and scaled his sales development team from zero to 35 in under 18 months, and helped drive incredible growth for the company. DoubleDutch is a high-growth tech company that powers... Read More

AppExchange, Sales

Jul 29, 2014 By Adrian Davis

Winner Take All: 4 Tips for Navigating the New Sales Landscape

In competitive environments, maximizing profits is crucial to success. This holds true in every industry—but recent trends have particularly important implications for sales operations. An emerging purchasing trend—which is as troubling as it is exciting—is the effort by large companies to reduce... Read More

Sales

Jul 29, 2014 By Stuart Leung

Google Glass: 10 Great Uses for Businesses

Google Glass is now starting to target businesses rather than consumers, offering several different applications to streamline business operations, along with an option for developers to create custom apps through a new "Glass for Work" program. In this article, we outline how... Read More

Featured, IT

Jul 28, 2014 By Sarah Boutin

Behind the Scenes at Salesforce.com: Our Aloha Spirit

When you hear the word “Aloha,” what pops into your head? Hula girls, tiki torches, maybe a Mai Tai (or three)? At salesforce.com, Aloha stands for a whole lot more than a luau. It represents who we are, what we stand for, and how we create our culture. You see, Aloha doesn’t just mean “hello”... Read More

Careers, Cloud, Featured

Jul 28, 2014 By Sarah Burke

Making the Most of a Mobile Workforce: Unlocking Back Office Applications On the Go

Our world is becoming “mobile-first.” More than a buzzword, mobile-first reflects a whole new way of thinking about the products we build and the process of selling, using, and servicing them. It’s an opportunity to gather rich layers of data and reach customers anywhere, at any time. But the... Read More

Sales

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Employee Communities: The Exciting Future of HR

10 Tips for Growing Your Career from Salesforce.com’s Woman of the Month

The Future of Marketing is the Customer Journey

Customer Service, CRM, Customer Experience—What's the Difference?

3 Secrets for Creating a Stellar Sales Development Engine

Winner Take All: 4 Tips for Navigating the New Sales Landscape

Google Glass: 10 Great Uses for Businesses

Behind the Scenes at Salesforce.com: Our Aloha Spirit

Making the Most of a Mobile Workforce: Unlocking Back Office Applications On the Go

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First