360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Aug 26, 2014 By Josiane Feigon

Are We in an Era of Eroding Customer Service?

I can’t help it—I still like to roll down my window when I’m driving and ask someone for directions. I also like to ask the server to recommend something when I’m ordering in a new restaurant. And I always ask the salesperson if the nearest register is open so I can pay for my... Read More

Customer Service

Aug 26, 2014 By Matt Wesson

The Advantage of Mobile Dashboards [SlideShare]

Every company is now a data-driven company. There is no way to avoid it. With more sophisticated tracking and analytics than ever before, there is no shortage of data to help make business decisions. In fact, the issue companies face is no longer a shortage of data, but far too much of it. That... Read More

Sales

Aug 26, 2014 By Matt Wesson

"Small Business, Big Impact": A New Salesforce E-Book

For decades, being “the little guy” has been a disadvantage, but not anymore. Larger companies have historically had the advantage of economies of scale, better technology, and stronger infrastructure. But technology is leveling the playing field. Implementing the right tools can help your small... Read More

Featured, Sales, Small Business

Aug 26, 2014 By Laura Fagan

5 Salesforce Admins Share Their Best Salesforce1 Tips [Video]

Salesforce Admins can wear many hats, including educator, troubleshooter, and even superhero. They can also add innovator to the list, especially because admins are often the one to introduce the game-changing Salesforce1 Mobile App to their companies. Watch this highlight video to see and hear... Read More

Cloud, Mobile

Aug 25, 2014 By Alexa Schirtzinger

Communicate Like a Pro: Q&A with New Guest Blogger Steven Gaffney

Today, we welcome a new guest blogger to the salesforce.com fold: Steven Gaffney, an expert in office communication and an accomplished author and keynote speaker. To kick off his relationship with us and get acquainted with our readers, Steven graciously answered a few of our questions... Read More

Careers, Cloud, Featured

Aug 25, 2014 By Anne Murphy

The Best Content Marketing Combines Both Art & Science [Infographic]

Content marketers are part artist, part scientist. The artist understands the power of storytelling and can creatively communicate ideas in a simple, visual, and compelling way. The scientist analyzes data to learn about customers and prospects, understand what content types and tactics... Read More

Featured, Marketing

Aug 25, 2014 By Erin Decker

5 Highlights from Salesforce.com's Sustainability Report

Today, we’re pleased to share salesforce.com’s latest Sustainability Report, which details the progress we’ve in our commitment to sustainability over the two years. For us, sustainability—environmental, social, and economic—means using the power of our technology, people, and resources for good... Read More

Cloud, Foundation, News

Aug 25, 2014 By Anthony Iannarino

How to Collaborate With Your Dream Client

When you present to your dream client, you have a choice as to what to present. You can present “Your story.” “Your story” is your pitch. It’s what you sell when your presentation or proposal speaks only to what you do and how you do it. You feel a sense of ownership of the story, but your... Read More

Featured, Sales

Aug 25, 2014 By Marissa Kraines

5 Reasons Salesforce Partners Can’t Miss Dreamforce

This year, partners can expect broader and deeper integration celebrating joint customer success. And with additional content, networking, and activities, Dreamforce caters more to partners than ever before. Here are 5 reasons Salesforce partners can’t miss Dreamforce: 1. Keynotes for You Monday,... Read More

Dreamforce, Events, Featured

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Are We in an Era of Eroding Customer Service?

The Advantage of Mobile Dashboards [SlideShare]

"Small Business, Big Impact": A New Salesforce E-Book

5 Salesforce Admins Share Their Best Salesforce1 Tips [Video]

Communicate Like a Pro: Q&A with New Guest Blogger Steven Gaffney

The Best Content Marketing Combines Both Art & Science [Infographic]

5 Highlights from Salesforce.com's Sustainability Report

How to Collaborate With Your Dream Client

5 Reasons Salesforce Partners Can’t Miss Dreamforce

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First