360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Oct 26, 2016 By Daniel Kushner

Top 5 Use Cases for Employee Advocacy

Word-of-mouth is a very effective form of marketing. It’s not only trusted by your customers, but is also most likely to drive sales for your company. When employee advocates reach their personal followers with your company’s message, they are actually performing digital word-of-mouth... Read More

Marketing, Social Media, Online Marketing

Oct 26, 2016 By Heike Young

Influencer Marketing: 5 Tips to Use This Tactic in 2017

These days, almost every time I open Instagram or peruse brands' content on Snapchat, I notice influencer marketing. Its prevalence has surged over 2016, and I think 2017 will be the year we see this tactic and term hit the mainstream. Influencer marketing is when companies partner with digital... Read More

Marketing, Marketing Cloud

Oct 26, 2016 By Bob Marsh

Why Modern Sales Leaders Are Like Olympic Coaches

The old school sales manager let his sales team operate like a black box. Leads went in, and deals came out. He didn’t care how or why. When the black box didn’t produce enough outputs, the manager simply demanded, “hit your number or you’re out!” Modern sales leaders are just as focused on... Read More

Sales

Oct 26, 2016 By Paolo Bergamo

The Salesforce1 Mobile App Brings Real-Time Forecasting to Sales Teams on the Go!

It’s no secret that forecasting is one of the most challenging aspects of sales. Sales teams struggle due to a few main factors: Predicting the future is hard. Predicting anything accurately is tough business, especially when you are projecting future sales from a broad team of reps. Forecasting... Read More

Apps, Mobile, Sales

Oct 26, 2016 By Emily Stanford

Your New One-Stop-Shop for the Best Salesforce Content is Here

Here at Salesforce, we’re awfully busy creating content that will help you do your job. Whether you’re in sales, customer service, marketing, IT, or on the frontlines of artificial intelligence, there are seemingly countless blog posts, e-books, videos, and interactive assets to consume. It can get... Read More

Cloud

Oct 26, 2016 By Laura Brodie

3 Ways Using New Technology Can Help You Win Business in Construction

When it comes to deciding whether or not to implement new technology, the conversation is typically focused on how it will directly help your company. These benefits often include things like cost savings, efficiency, and better control over data. While these should remain the most important... Read More

Cloud, Sales

Oct 25, 2016 By T.j. Vilardi

3 Things I Learned in My First 3 Weeks at Salesforce

Three weeks ago, I joined the team at Salesforce … and I haven’t looked back. After previous roles in marketing, sales, and business development, I was looking for my next sales challenge. I had been a Salesforce user, and knew I wanted to work for such an innovative company. When I made the move... Read More

Careers, Cloud

Oct 25, 2016 By Emily Stanford

5 Stats from the State of the Connected Customer Report that Will Have You Rethinking the Customer Experience

In the recently-released State of the Connected Customer Report, Salesforce Research surveyed over 7,000 consumers and business buyers around the world to learn more about what’s on the minds of today’s technology-empowered customers. What do they expect from their experiences with brands big and... Read More

Customer Service, Service Cloud

Oct 25, 2016 By Reedhima Mandlik

5 Lessons from the Day of Compassion Keynote at Dreamforce

The day of Compassion keynote started out just like any other. The crowd filtered into the room, awash in the green glow of the lights around them, waiting patiently for the talks to start. It wasn’t until Dr. Richard Fernandez took the stage, however, that the audience realized this talk would be... Read More

Cloud, Dreamforce, Events

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Top 5 Use Cases for Employee Advocacy

Influencer Marketing: 5 Tips to Use This Tactic in 2017

Why Modern Sales Leaders Are Like Olympic Coaches

The Salesforce1 Mobile App Brings Real-Time Forecasting to Sales Teams on the Go!

Your New One-Stop-Shop for the Best Salesforce Content is Here

3 Ways Using New Technology Can Help You Win Business in Construction

3 Things I Learned in My First 3 Weeks at Salesforce

5 Stats from the State of the Connected Customer Report that Will Have You Rethinking the Customer Experience

5 Lessons from the Day of Compassion Keynote at Dreamforce

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First