360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Oct 24, 2016 By Shahar Banay

How to "Uberize" Your Business

Since digital innovations have begun to deliver higher standards of customer service in some areas, consumers’ expectations have been raised across the board. Uber, in particular, has raised the bar for customer experience by delivering quick, reliable, on-demand services that are cheaper than the... Read More

Service, Service Cloud

Oct 24, 2016 By Devon McGinnis

Research Shows Customer Loyalty Hangs in the Balance: "State of the Connected Customer" Report

With unprecedented access to technology, data, and choices, consumers are in control like never before, according to a new report released from Salesforce Research. Out today, the “State of the Connected Customer” report surveyed more than 7,000 consumers and business buyers to understand how the... Read More

Cloud, Featured

Oct 21, 2016 By Ann Weeby

Vetforce Reports for Duty at Dreamforce '16

Over the next five years more than a million service members will leave active duty service and Salesforce wants these men and women to gain the skills necessary to launch cloud computing careers. So Salesforce created Vetforce, our military job training program, to help our customers and partners... Read More

Cloud, Dreamforce, Events

Oct 21, 2016 By Chuck Corbin

Creative Data Visualization: Embracing the “See” Change

Data visualization is a hot topic. Companies now see the value in taking data beyond complex reports and endless reams of statistics to deliver clear, concise and actionable visualizations that effectively communicate the concept under discussion. It's a win-win for IT and C-suites alike: Funding... Read More

Cloud, Analytics

Oct 21, 2016 By Robyn Melhuish

How to Make Work-Life Balance a Reality in the Sales Industry

Sales reps notoriously work long hours. They’re always traveling, on call, and meeting with customers after regular business hours. They’re dedicated, and they love their jobs. In fact, a survey of medical sales representatives conducted by my employer, MedReps, found that 72 percent are satisfied... Read More

Cloud, Sales

Oct 21, 2016 By Tyler Prince

Announcing The 2016 Salesforce Partner Innovation Award Winners

Each year at Dreamforce, we celebrate the successes of our partner ecosystem with the Salesforce Partner Innovation Awards. These awards recognize the incredible work performed by our Consulting Partners and App Innovation Partners, and their dedication to delivering customer success. Our partners... Read More

Cloud, Dreamforce, Partners

Oct 20, 2016 By Sabrina Barekzai

Dreamforce '16 in Pictures

The moment you step into downtown San Francisco, you know it’s Dreamforce week. Dreamforce makes a huge visual impact on every attendee and person walking around San Francisco. Here’s a glimpse at the most memorable sights of Dreamforce 2016! Salesforce CEO and Chairman Marc Benioff delivers the... Read More

Cloud, Dreamforce, Events

Oct 20, 2016 By Graham Curme

Recurring Themes from the Sales Summit at #DF16

The Sales Summit always provides a great way to get a high-level view into the biggest trends taking place in the sales industry. Plus, because the sessions are all held in the Marriott Marquis, it makes it easy to get from one presentation to the next. This matters at Dreamforce where there are... Read More

Sales, Analytics, Dreamforce, Events

Oct 20, 2016 By Yoav Hornung

4 Lessons on Harnessing Your Inner Circle to Get Qualified Leads

When working on sales efforts, the focus is usually on getting new leads, which will hopefully convert and build your business. There are plenty of ways to generate new leads: performance marketing, cold emails, introductions to new people and more. While these are all valid ways of generating... Read More

Sales, Small Business

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

How to "Uberize" Your Business

Research Shows Customer Loyalty Hangs in the Balance: "State of the Connected Customer" Report

Vetforce Reports for Duty at Dreamforce '16

Creative Data Visualization: Embracing the “See” Change

How to Make Work-Life Balance a Reality in the Sales Industry

Announcing The 2016 Salesforce Partner Innovation Award Winners

Dreamforce '16 in Pictures

Recurring Themes from the Sales Summit at #DF16

4 Lessons on Harnessing Your Inner Circle to Get Qualified Leads

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First