360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Apr 19, 2017 By Anika Harvey

4 Ways to Accelerate Your Sales Process from Lead to Close

Customer experience covers the entire buyer journey, from prospects all the way to customers who advocate for you. It has to work across the board for every person that you interact with. Every touchpoint you have with your customer is an opportunity to engage further and deeper: emails, phone... Read More

Sales Cloud, Sales, Quote-to-Cash

Apr 18, 2017 By Ryan Aytay

Announcing New Salesforce Integrations With Workplace by Facebook

Here at Salesforce, we're laser focused on customer success. That's been our driving mission from day one and it has fueled our growth as the world’s fastest growing top five enterprise software company and the #1 CRM provider globally. As part of that, we're constantly innovating to help our... Read More

IT, Innovation, News

Apr 18, 2017 By Scott Manley

Is Your Company Fundamentally Prepared to Take Innovation Past the Idea Stage?

As a Program Executive within the Innovation and Transformation CoE (ITC) at Salesforce, I have the good fortune of working with some great companies that not only want to be a leader in their current market(s), but they also want to continually redefine their company — as well as get into new... Read More

Cloud, Innovation

Apr 18, 2017 By Blake Miller

Email: The Workhorse of 1-to-1 Marketing

Part 1: Awareness Today, digital marketing is about delivering an experience that is increasingly personal, relevant, and timely, regardless of where a buyer is in the customer journey. It is the digital marketer’s quest to deliver that experience 24/7 and across multiple channels. How are smart... Read More

Marketing, Marketing Cloud

Apr 18, 2017 By Kristie Poon

How to Turn Small Sales Into Big Deals

With any startup or small business, it’s exciting to make your first sale and start seeing your sales grow. But any company looking to grow bigger can’t count on singular deals alone to take the business to the next level. High growth not only means higher volume of business, but it also requires... Read More

Small Business, Sales

Apr 18, 2017 By Ketan Karkhanis

Salesforce @ Field Service USA 2017: Improving Every On-Site Experience with Field Service Wave Analytics

Today, Salesforce is headed to Field Service USA in sunny Palm Springs, CA to share the latest in intelligent field service analytics. We’re kicking off the morning with a keynote at 9:55am PT from our very own Mark Bloom, Senior Director, Strategy & Operations for Service Cloud, as he... Read More

Service Cloud, Service, Analytics Cloud

Apr 17, 2017 By Roland Meyer

Support the Environment and Social Justice: 8 Ways to Act Now

We live in an interconnected world. Every product we own, wear, use, and consume comes to us at the end of a lengthy and intricate production process. This is true for the tap water you drink as much as it is true for the advanced piece of technology you are probably reading this on. Every... Read More

Cloud, Foundation

Apr 17, 2017 By Brandon Reynolds

Devour These Crunchy Bites of Sales Wisdom

We’re not generally superstitious, but sometimes, after a meal, we like to crack open a fortune cookie or two and get a glimpse into a possible future. Or at least some wisdom from the experts. Why should all that prognostication only focus on who to marry, what kind of friendships to pursue, and... Read More

Sales

Apr 17, 2017 By Audra Zechman

The March 2017 Release is Now Live in the Marketing Cloud!

Trust is at the core of everything we do at Marketing Cloud and it continues to be a special focus for us. Marketing Cloud is grounded on the values of system performance, delivering enhancements based on customer feedback, and using the newest technology. Not only will we deliver new technology... Read More

Marketing, Marketing Cloud

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

4 Ways to Accelerate Your Sales Process from Lead to Close

Announcing New Salesforce Integrations With Workplace by Facebook

Is Your Company Fundamentally Prepared to Take Innovation Past the Idea Stage?

Email: The Workhorse of 1-to-1 Marketing

How to Turn Small Sales Into Big Deals

Salesforce @ Field Service USA 2017: Improving Every On-Site Experience with Field Service Wave Analytics

Support the Environment and Social Justice: 8 Ways to Act Now

Devour These Crunchy Bites of Sales Wisdom

The March 2017 Release is Now Live in the Marketing Cloud!

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First