360 PERSPECTIVES

How To Connect Silos
and Put Customers First

From Accidental Developer to #DST17 World Champion Finalist

Apr 27, 2017 By Jason Sun

From Accidental Developer to Destination Success World Champion Finalist

If you'd told me seven years ago that I would become a 5x certified Salesforce professional and would be standing in front of a huge crowd competing for the title of Salesforce Developer World Champion at Destination Success 2017, representing the consulting company I co-founded, I’d have called... Read More

Events, Learning

Apr 27, 2017 By David J.P. Fisher

5 Genuine Conversation Skills that Salespeople are Totally Lacking

Does technology always help in the sales world? The knee-jerk response from most sales professionals would be a resounding “Yes!”, but we might want to dive a little deeper. It’s great to be able to use the latest AI-driven CRM or social media platform, but is it interfering with the fundamental... Read More

Sales

Apr 27, 2017 By Kevin Nakao

Be The Leader Everyone Wants You To Be

Unemployment is at a low, hitting 4.6% recently. With the job market booming, you can bet your top talent is receiving attractive offers from recruiters. That means it’s more important than ever to create a positive workplace environment and focus on employee engagement. There are a lot of... Read More

Cloud, Leadership

Apr 27, 2017 By Bill Veiga

The Value of Automating Sales

The sales cycle from lead to cash is ripe for transformation. Just as Enterprise Resource Planning systems provided big productivity gains for the back office in the 90's, automating the sales process can help the front office achieve significant results. We sat down with Bill Veiga, sales... Read More

Sales, Quote-to-Cash

Apr 27, 2017 By Jeanne Milam

6 Stats and Quotes We Love from the Salesforce Customer Success Metrics Survey

Customer success is central to Salesforce’s culture and business model. Every year, as part of our commitment to customer listening, we survey thousands of customers to determine how they’re doing on important business metrics. We also ask open-ended questions about why they would recommend... Read More

Customer Success

Apr 26, 2017 By Sara Varni

GetApp Names Salesforce Sales Cloud the #1 CRM Category Leader

It's a repeat! GetApp has released their CRM Category Leader rankings for Q2 2017, and for the fourth consecutive quarter, Sales Cloud has been named the #1 cloud-based CRM app. GetApp's CRM Category Leader rankings provide business owners and decision makers with a comprehensive list of the... Read More

Sales, Sales Cloud, News

Apr 26, 2017 By Heike Young

Global Content Marketing: 4 Ways to Localize Your Content and Scale

A lot of the content marketing resources I read and watch tend to be built around US customers — what they want and how they like to consume content. And many content marketers focus the vast majority of their time and efforts on their home country. It's great to build a content marketing strategy... Read More

Marketing, Marketing Cloud

Apr 26, 2017 By Marissa Kraines

We're Bringing the Salesforce World Tour from NYC Straight to You!

Calling all Customer Trailblazers! Salesforce is taking fun, innovation, and giving back on the road with the Salesforce World Tour–and the best part? You can experience it from anywhere! Join us Tuesday, May 2, on Salesforce Live for a front row seat to watch live coverage all day long. Don't... Read More

Events