360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jul 11, 2017 By Kevin Paschuck

Is Your Mission Pained By Legacy IT?

A closer look at the status quo approach holding back many organizations, and how to recognize if yours is one of them. My team spends quite a bit of time talking about the benefits of replacing legacy IT and how that solves the digital dilemma, as well as how to go about replacing dated systems... Read More

IT, Public Sector

Jul 11, 2017 By Kurt Smith

Dreamforce 2017 Call for Speakers is Open!

Do you think you have what it takes to be selected? With Dreamforce rapidly approaching, we launched our Call for Speakers this week. We are really excited about this year’s lineup of topics and are looking for great customers to help us round out our roster. A reminder that we are looking for... Read More

Dreamforce, Events

Jul 10, 2017 By Jodi Innerfield

What’s Your ROI of Building Apps on Salesforce?

Every IT leader knows that finding an application development platform that both saves time and enables them to innovate, fast, would be nirvana. Businesses are faced with immense pressure to innovate in order to compete and stay relevant, or they risk getting beat—or bought—by more technologically... Read More

App Cloud, Apps

12 Noteworthy Quotes on the Future of the Banking

Jul 10, 2017 By Molly Hoffmeister

12 Noteworthy Quotes on the Future of Banking

The digital revolution is fundamentally impacting every industry across the board, and banking is no exception — in fact, far from it. As focus shifts from paper money to digital distribution, the implications for the banking industry are significant. And for an industry that impacts each and every... Read More

Financial Services

Jul 10, 2017 By Patricia Gallagher

How to Speed Up the Contract Process and Lose Fewer Deals

The importance of contracts Even the speediest sales and legal teams get bogged down in contract negotiations. This is particularly frustrating when all parties involved would like nothing better than to get across the finish line, where agreements are signed and they can move on to delivering or... Read More

Sales, Sales Cloud, Quote-to-Cash

Jul 10, 2017 By Gina Lux

So you want to do delivery? Make it mobile.

The game is changing when it comes to buying groceries: The pool of consumers who purchase groceries digitally is expected to jump from 19% in 2016 to 31% in 2017, according to an eMarketer survey of more than 500 internet users. Rachel Kucan, my fellow marketing consultant, and I have recently... Read More

Marketing, Digital Marketing, Mobile Marketing

What Paving the Way Towards Equality Looks Like: 6 Companies Driving Change

Jul 07, 2017 By Kim Honjo

What Paving the Way Toward Equality Looks Like: 7 Companies Driving Change

Today, customers and employees want to do business with — and work for — equality-driven companies. Business leaders around the world are recognizing that having a diverse work environment that promotes equality drives growth. According to a McKinsey report, companies that are more gender diverse... Read More

Cloud

Jul 07, 2017 By Nick Kane

How To Build and Foster Long-Term Business Relationships

Technology has changed the very landscape of business and human relationships. It has created a global economy and allowed us to communicate and trade faster than ever before. However, while technology and a global economy have allowed us to meet more people it has also made building long-lasting... Read More

Sales, Cloud

Jul 07, 2017 By Nick Johnson

How Your Customers' Expectations Have Changed in the Age of the Customer

“New technologies have put customers in the driver’s seat of the marketplace — giving them power over which brands sink or swim in the digital age.” According to Forrester, we’re five years into the Age of the Customer, in which newly empowered customers place elevated expectations on every... Read More

Leadership, Innovation, Leadership Insights

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

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360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Is Your Mission Pained By Legacy IT?

Dreamforce 2017 Call for Speakers is Open!

What’s Your ROI of Building Apps on Salesforce?

12 Noteworthy Quotes on the Future of Banking

How to Speed Up the Contract Process and Lose Fewer Deals

So you want to do delivery? Make it mobile.

What Paving the Way Toward Equality Looks Like: 7 Companies Driving Change

How To Build and Foster Long-Term Business Relationships

How Your Customers' Expectations Have Changed in the Age of the Customer

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First