360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Nov 07, 2011 By Phil Novack

Video: Dunkin' Donuts Transforms Into a Social Enterprise

The following is a guest post by Tyler Cyr, Web Communications Manager at Dunkin' Brands. Dreamforce 2011 was the occasion for the second gathering of the salesforce.com Social Advisory Board. As part of the meeting, I was interviewed by Brian Solis for his Revolution YouTube series. We... Read More

Cloud, Featured

Oct 20, 2011 By Jamie Grenney

How To Use Chatter Effectively

This past week we spent some time in our team meeting talking about how to use Chatter effectively. The flow of the presentation is to talk about the different reasons why people use chatter and then lead a discussion on how to use chatter effectively. We wrap up by reviewing examples... Read More

Chatter, Featured

Oct 06, 2011 By Judy Levine

Volunteers make a difference for families during Oracle OpenWorld

"What an amazing idea and a great way to give back."- Angie, Oracle OpenWorld attendee This year at Oracle Open World 2011, Salesforce.com decided to do things a bit differently. For three days, our booth in the expo hall was dedicated to the Salesforce.com Foundation. We focused on our... Read More

Featured, Foundation

Sep 01, 2011 By Ruthie Miller

Dreamforce Daily Schedule: Friday, September 2

Hard to believe it’s the last day already... Be sure you make the most of it! And don’t forget to tell us what you think about the sessions you've attended. Take a session survey at one of the survey kiosks in the upper lobby of Moscone North or the 1st floor of Moscone West. Complete... Read More

Featured

Aug 30, 2011 By Judy Levine

Salesforce.com Matches Donations for Hurricane Irene Recovery

The Salesforce.com Foundation has set up a matching donation campaign with the American Red Cross to help families deal with the aftermath of the hurricane. If you’d like to donate, you can go to http://american.redcross.org/salesforce-emp and we’ll match your donation, up to a... Read More

Featured, Foundation

Aug 25, 2011 By Chris McGuire

The ultimate tool for multitasking

Have you ever noticed how some of your coworkers respond to Chatter posts instantly? It’s like they’ve got one eye on Chatter all day long. How do they stay on top of Chatter and still get the rest of their work done? Their secret is simple: Chatter Desktop. It’s the most effective way to... Read More

Featured

Aug 22, 2011 By Erica Kuhl

Community Conference Keynote

Want an inside look at salesforce.com's social media strategy? Make sure you get signed up for the community conference keynote, Tuesday August 30. Login to the Dreamforce App to save your spot. This summer we've been working hard on our own social enterprise transformation at... Read More

Dreamforce, Featured, MVP Corner

Aug 19, 2011 By Jamie Grenney

ASCAP Success Story: Goodbye Lotus, Hello Cloud

ASCAP is an innovative company out of Nashville, Tennessee, which manages royalties for writers, composers, and authors. They have more than 8.5 million copyrighted musical works of every style and genre from more than 400,000 songwriters. Hear ASCAP's real-world success story migrating from... Read More

Featured

Aug 18, 2011 By Jennifer Burnham

'Social Enterprise' in 30 seconds

Here at our salesforce.com headquarters in San Francisco, we’ve been thinking a lot about the theme of this year's Dreamforce conference – Welcome to the Social Enterprise. But try to define a Social Enterprise in 30 seconds or less. It’s not easy. We needed a way to make that term more easily... Read More

Dreamforce, Featured, Online Community

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Video: Dunkin' Donuts Transforms Into a Social Enterprise

How To Use Chatter Effectively

Volunteers make a difference for families during Oracle OpenWorld

Dreamforce Daily Schedule: Friday, September 2

Salesforce.com Matches Donations for Hurricane Irene Recovery

The ultimate tool for multitasking

Community Conference Keynote

ASCAP Success Story: Goodbye Lotus, Hello Cloud

'Social Enterprise' in 30 seconds

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First