360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Aug 01, 2013 By Laura Fagan

3 Steps to a Winning Sales Profile on LinkedIn

LinkedIn can set you up for sales success. It's all about gearing your profile toward your sales targets, making your network a priority, and plugging into groups where your potential customers participate. Although there are many ways to use this social network to your advantage, The Bridge... Read More

Featured, Sales

Jul 30, 2013 By Russ Henneberry

How 10 Winning Salespeople Spend 15 Minutes Before a Sales Call

Got an extra 15 minutes before a sales call? Here's how winning salespeople spend that time. The best thing to do with the 15 minutes before sales call is to review the work you did in planning the sales call. You did plan the sales call, didn’t you? You're going to want to... Read More

Featured, Sales, Small Business

Jul 29, 2013 By Suzanne DiBianca

Salesforce.com Employees Reach 500,000 Volunteer Hours

Salesforce.com employees have officially reached 500,000 volunteer hours! That’s half a million hours of teaching, training, building, cleaning, mentoring, and helping those who need it most. What an accomplishment! This is a monumental milestone for our company. The Salesforce Foundation... Read More

Featured, Foundation

Jul 25, 2013 By Alex Hisaka

The Cost of Bad Customer Service [Infographic]

How many times have you clicked on a website to be confronted with a statement like ‘Customer Service is our Top Priority’? When I see something like this my immediate reaction is often to think: ‘Prove it!’ It is one thing to trumpet your commitment to customer service and quite another to... Read More

Featured, Customer Service

Jul 25, 2013 By Kendall Thornton

Top Tips to Boost Your Email Marketing Performance

Are you getting the most out of your email campaigns? In almost every organization, email marketing is one of the most effective tactics for driving sales. Anna Kennedy and Ken Yan, email marketing experts at salesforce.com, shared which email metrics will help you understand what drives your... Read More

Featured, Marketing

Jul 24, 2013 By Russ Henneberry

How to Become a Great Sales Manager from 10 Sales Experts

We asked these sales experts what advice they would give a salesperson that has taken on the role of sales manager. Understand that what has allowed you to succeed in the past will likely cause you to fail as a sales manager. Your ability to win opportunities, your ability to close, and your... Read More

Featured, Sales, Small Business

Jul 23, 2013 By Andrew Gothelf

Tony Robbins: Sales Lessons in a Changing World

With a rapidly shifting world economy, businesses need to figure out new ways to increase sales. Storms are coming and the world is changing. That's part of the message delivered by Tony Robbins in a Salesforce LIVE webcast. It's not quite as simple to adapt as it used to be, and... Read More

Featured, Sales

Jul 17, 2013 By Marissa Kraines

Dreamforce 2013: 4 Ways to Convince Your Boss

The recently announced keynotes will convince most people that Dreamforce is a must attend event. However your boss might need more persuasion. Are the sessions, training and events really worth being away from your desk and the cost of the conference and travel? The answer... Read More

Dreamforce, Featured

Jul 17, 2013 By Marc Benioff

Marc Benioff: A Brand is Not Just a Logo - It's Your Most Important Asset

For all of you entrepreneurs out there, here is CEO Marc Benioff's account of the salesforce.com branding exercise that led them to grow from start-up to the company we are now. This is an excerpt from Marc Benioff's book "Behind the Cloud." When starting any... Read More

Featured, Marketing, Small Business

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

3 Steps to a Winning Sales Profile on LinkedIn

How 10 Winning Salespeople Spend 15 Minutes Before a Sales Call

Salesforce.com Employees Reach 500,000 Volunteer Hours

The Cost of Bad Customer Service [Infographic]

Top Tips to Boost Your Email Marketing Performance

How to Become a Great Sales Manager from 10 Sales Experts

Tony Robbins: Sales Lessons in a Changing World

Dreamforce 2013: 4 Ways to Convince Your Boss

Marc Benioff: A Brand is Not Just a Logo - It's Your Most Important Asset

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First