360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Dec 24, 2013 By Sarah Boutin

30 Festive Holiday Photos from the Salesforce Community

It’s that time of year again. Time to set that out-of-office message, break out the eggnog, and celebrate the holidays in sleigh-bell-jingling fashion. Hey, you don’t have to tell us twice. Take a look at how salesforce.com employees and friends around the world have been making merry this... Read More

Careers, Community, Featured, Seasonal Release

Dec 23, 2013 By David Cheng

The Top Five Sales Enablement Posts of 2013

At ShareBloc, we ran a contest to find the best content marketing posts of 2013 as part of our open beta launch. From December 3 to December 17, more than 640 voters cast their ballots 7,678 times to narrow a competitive field of 175 nominations to the top 50. One area of focus was on sales... Read More

Featured, Sales

Dec 20, 2013 By Laura Fagan

Sheryl Sandberg: 8 Successful Ways to Lean In

Facebook COO Sheryl Sandberg’s Lean In approach encourages women to chase their ambitions. Here are eight ways this can be done, shared in Sandberg's best-selling book and during her conversation with salesforce.com CEO Marc Benioff at Dreamforce ’13.. 1. Talk about your... Read More

Dreamforce, Featured

Dec 20, 2013 By Amanda Nelson

The Top 10 Customer Service Posts of 2013

From tips to quotes to stats to ideas, there are plenty of ways to enhance your customer service know-how. The challenge is time: How do you carve out moments to get the scoop? We make it easy to get this information by culling through all the customer service posts of 2013 and serving up the best... Read More

Featured, Customer Service

Dec 20, 2013 By Derek Singleton

Why Your Inside Sales Team Should Work Around the Holidays

Many business-to-business (B2B) companies believe there’s little opportunity to generate new leads and reach buyers by phone during the holidays—but our data suggests there’s a greater opportunity than you might think. Compared to the rest of the year, buyer activity is certainly down in December,... Read More

Featured, Sales

Dec 19, 2013 By Becca Krass

3 App Savvy Ways to Use the Salesforce1 Mobile App with AppExchange

The Salesforce1 Mobile App combines all your Chatter, CRM, custom apps, and business processes together in a unified, modern mobile experience. The app savvy among us make it their own by connecting the mobile-optimized partner apps from the AppExchange inside the Salesforce1 Mobile App. By... Read More

AppExchange, Featured, Mobile, Platform

Dec 18, 2013 By Geoffrey James

How to Get the Most from Sales Training

Companies spend billions of dollars every year on sales training and, frankly, a lot of that money is wasted. Here are some quick pointers to make certain that you're spending your sales training dollars wisely. 1. Hire a trainer that matches your needs Entrepreneurs often wrongly... Read More

Featured

Dec 17, 2013 By Anthony Iannarino

6 Vital Initiatives for Sales Managers in 2014

2014 is approaching and no matter what else makes it onto your agenda, make sure these six initiatives sit front and center next year. 1. New Client Acquisition A sales manager has many responsibilities. Your company is going to make great demands of you, especially when it comes to your time. But... Read More

Featured, Sales

Dec 16, 2013 By Brent Leary

Cultivate a New Approach to Business and Customer Engagement

We are operating in a new environment with respect to interacting with customers and prospects. And this environment will be different tomorrow than it is today—literally. That's how fast things are changing; as new technology is created at accelerated rates, the only thing moving faster is... Read More

Cloud, Featured

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

30 Festive Holiday Photos from the Salesforce Community

The Top Five Sales Enablement Posts of 2013

Sheryl Sandberg: 8 Successful Ways to Lean In

The Top 10 Customer Service Posts of 2013

Why Your Inside Sales Team Should Work Around the Holidays

3 App Savvy Ways to Use the Salesforce1 Mobile App with AppExchange

How to Get the Most from Sales Training

6 Vital Initiatives for Sales Managers in 2014

Cultivate a New Approach to Business and Customer Engagement

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First