360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jan 29, 2014 By Anthony Iannarino

Why You Need to Build Consensus to Close Deals (And Sales Tips to Do It)

You are not going to win deals without helping your clients develop consensus within their own teams. This is one of the major changes to how we sell, and there are five factors to succeed. Let’s look at all five and how you can get to consensus. 1. Authority There is no longer a single... Read More

Featured, Sales

Jan 28, 2014 By Stu Heinecke

5 Reasons Why Cartoons Belong in Your Marketing Campaign

In France, cartoonists are seen as philosophers. Here in the states, I expect it’s more like clowns. But once you understand the nature and power of cartoons, you ought to view them as one of your most essential marketing tools. The use of cartoons in marketing and... Read More

Featured, Marketing

Jan 28, 2014 By Dan Fowlie

How I Proposed Using Salesforce and Twilio

I recently got engaged. It was a happy occasion, full of surprise, champagne and a beautiful mountain backdrop. Being a technologist I couldn’t resist the chance to do a truly unique proposal. When I first started dating my now fiance we went through the normal ritual of figuring out what we had... Read More

Featured, Mobile, Platform

Jan 27, 2014 By Peri Shawn

12 Questions to Overcome Sales Objections

Sometimes salespeople get flustered when clients raise objections. And because of this, they can lose their sense of where to go next in their sales conversations. When you find yourself in this situation, discover where to take the conversation next by examining the root of the... Read More

Featured, Sales

Jan 27, 2014 By Maria Ogneva

Why All Community Managers are Improv Artists

Community management is gaining traction as communities are increasingly seen as a source of business value (we even have our own day now - happy CMAD, everyone!) In fact, active community management has been linked to significant increases in engagement and other benefits. While job descriptions... Read More

Community, Featured

Jan 24, 2014 By Linda Richardson

Linda Richardson: The Sales Secret to Building Customer Trust

Making any buyer believe you care about them and not just their money is one of the most difficult things to do in business. However, if you can manage this, you are well on your way to developing a beautiful working relationship. So why is it that buyers have such a hard time trusting... Read More

Featured, Sales

Jan 24, 2014 By Jacinta Burke

Get the Salesforce Spring '14 Release Notes LIVE

So we’re over the worst of January and looking forward to the Spring '14 release. By now you’ve read the 320 pages of release notes (well done!) or gone straight to our Release Readiness Community to see what features our customers are looking forward to most. As a former customer myself, I’m... Read More

Featured, News, Small Business

Jan 23, 2014 By Becca Krass

3 App Savvy Tips to Enhance Sales Effectiveness

Your sales team is your front line so setting them up for success is critical to increasing revenues and accomplishing business goals. With 800+ high-impact, user-friendly sales apps on the AppExchange, you can set up your sales team to be more effective at generating leads, winning... Read More

AppExchange, Featured, Platform, Sales

Jan 23, 2014 By Chad White

100 Inspiring Email Subject Lines

The most effective subject lines are those that are straightforward and predispose openers to click through and convert. However, creativity does have its place. Whether you’re projecting your brand’s attitude, promoting a non-sales message or engaging in some newsjacking, creativity in less than... Read More

Featured, Marketing

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Why You Need to Build Consensus to Close Deals (And Sales Tips to Do It)

5 Reasons Why Cartoons Belong in Your Marketing Campaign

How I Proposed Using Salesforce and Twilio

12 Questions to Overcome Sales Objections

Why All Community Managers are Improv Artists

Linda Richardson: The Sales Secret to Building Customer Trust

Get the Salesforce Spring '14 Release Notes LIVE

3 App Savvy Tips to Enhance Sales Effectiveness

100 Inspiring Email Subject Lines

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First