360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Mar 07, 2016 By Vala Afshar

Welcome Tiffani Bova: Salesforce's New Global, Customer Growth, and Innovation Evangelist

Today, we are excited to welcome Tiffani Bova to the Salesforce #dreamteam! Tiffani joins us from Gartner, where she spent 10 years as a VP, Distinguished Analyst and Research Fellow, helping both established and emerging technology companies shape their growth and apply customer and market trends... Read More

Cloud, Leadership, Innovation, News

Mar 07, 2016 By Tal Golan

Success is a Process

No one spends the time, effort, and money required to launch an Internet start-up without the desire to create the “next big thing.” The wealth that has been created by companies like Google, Amazon, eBay, Facebook, Twitter, Uber, LinkedIn and Snapchat, from what appears to be “thin air,” is... Read More

Cloud

Mar 07, 2016 By Brian Goldfarb

Introducing Real-time, Automated Security Policies with Salesforce Shield

Last year we launched Salesforce Shield, a powerful set of App Cloud services, to empower customers with complex governance and compliance requirements to build trusted apps fast--with clicks, not code. Shield is already enabling companies and institutions like the Australian Security Exchange,... Read More

App Cloud, IT, Innovation, Cloud

Mar 04, 2016 By Rebecca Brown

Behind the Scenes: How Five9 Changed Customer Service with BMC Remedyforce

Tony Sorenson had a mission: to build an IT department that could give employees the same level of customer service as their paying customers. His rationale? “Employees who have the tools and resources they need can get customers the tools and resources they need, which means they get better... Read More

AppExchange, Apps, Cloud, Customer Service

Mar 04, 2016 By Salesforce Staff

5 Ways to Personalize the Marketing Experience

As millennials, we are often classified as being the #MeGeneration. We proudly blast our accomplishments over social media, made selfies a thing, and expect to be have our needs met...yesterday. While our elders may classify these characteristics as entitlement, or even worse--narcissism--as a... Read More

Marketing, Cloud

Mar 03, 2016 By Cindy Robbins

How We've Made Salesforce a Great Place to Work

As the head of Employee Success for Salesforce, I’m proud of every single “Best Place to Work” award that our company receives. It’s an honor to be among LinkedIn’s Most InDemand companies, to earn a Glassdoor Employees’ Choice Best Places to Work award, and to be included for the 8th year in a row... Read More

Cloud, Careers

Mar 03, 2016 By Kyle Graden

How Salesforce Demonstrates Learnings from the Lesbians Who Tech Summit

Last week kicked off the annual Lesbians Who Tech Summit in San Francisco, bringing together over 1,500 lesbian, bisexual, transgender, and queer and women of color and their allies from across all areas of technology. This year’s summit had a unique focus on space, science, and hardware. At the... Read More

Cloud, Leadership

Mar 03, 2016 By Pete Reed

VetForce Launches One of the Most Innovative Veteran Training Programs in the Industry

The Salesforce VetForce team and Slalom Consulting are proud to announce that the new VetForce community is live! The community combines ideas and feedback from hundreds of veterans to deliver a holistic learning experience that addresses critical gaps in the veteran's training, certification, and... Read More

Cloud, Foundation, Innovation, Leadership

Feb 29, 2016 By Joshua Newman

Say Hello to Patient Satisfaction — Salesforce Health Cloud has Officially Arrived

In my years training and practicing as a family physician I saw people almost universally express deep concern and feeling around their health and whatever situation brought them into care. When people need health treatment, they are often in the most vulnerable and scared times of their lives.... Read More

Cloud, Innovation, Leadership, Health Cloud

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Welcome Tiffani Bova: Salesforce's New Global, Customer Growth, and Innovation Evangelist

Success is a Process

Introducing Real-time, Automated Security Policies with Salesforce Shield

Behind the Scenes: How Five9 Changed Customer Service with BMC Remedyforce

5 Ways to Personalize the Marketing Experience

How We've Made Salesforce a Great Place to Work

How Salesforce Demonstrates Learnings from the Lesbians Who Tech Summit

VetForce Launches One of the Most Innovative Veteran Training Programs in the Industry

Say Hello to Patient Satisfaction — Salesforce Health Cloud has Officially Arrived

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First