360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Nov 13, 2014 By Adrian Kunzle

Why Integration Should Be About Connecting, Not Copying Data

Data integration is a huge headache for IT leaders. Recent research by Confirmit showed that 48% of those surveyed said it was the #1 pain point in their department. I’ve been there. During my nine years as a CTO at J.P. Morgan Chase, first for the investment bank and then the entire organization,... Read More

Apps, Featured, IT, Platform

Nov 06, 2014 By Laura Fagan

8 Great Reasons to Run Your Business From Your Phone: A New Salesforce E-Book

It’s predicted that more than five billion people worldwide will use connected devices by 2017. As of January 2014, 58% of American adults have a smartphone and are already leveraging mobile and social technology to run their personal lives. A big challenge for organizations of all sizes is to... Read More

Apps, Cloud, Featured, Mobile, Sales

Nov 06, 2014 By Laura Fagan

IT Visionaries: Heroku CTO on How the Internet of Things Can Transform Your Business

The Internet of Things (IoT) is one of the buzzier technology terms tossed around these days. While connecting physical objects to the Web sounds simple enough, what the space means for actual businesses can be more confusing. Morten Bagai is the CTO of Heroku, a cloud application... Read More

Apps, IT, Platform

Nov 04, 2014 By Ran Avrahamy

The Truth About App ROI

The truth is, while new tools have made creating quality apps relatively low cost compared to potential profit, not every app is created equal. With so much competition on the mobile app market, you can’t create an app believing it will immediately bring you more engagement and conversions —... Read More

Apps, Cloud, Featured, Marketing, Mobile

Nov 04, 2014 By Laura Fagan

The Insider’s Guide to Building Apps Fast With Salesforce1 Lightning

Most CIOs, business leaders, and admins have a vision for how technology can transform their companies. They recognize that applications have redefined innovation and that the secret to being the most innovative in the enterprise is speed.Even with this knowledge, many companies struggle to find a... Read More

Apps, Cloud, IT, Mobile, Platform

Oct 31, 2014 By Emily Stanford

"5 Dreamforce Announcements That Will Shape Service in 2015": A New Salesforce E-Book

The modern customer is armed with the tools to conduct thorough research when making a purchasing decision. This empowered customer is hard to obtain and even harder to keep. As a result, customer service is the key to business success, but the expectations are incredibly high. Do you have the... Read More

Analytics, Apps, Small Business, Customer Service, Featured, Desk.com, Service Cloud

Oct 16, 2014 By Alexa Schirtzinger

ICYMI: Top 10 Highlights from Dreamforce '14

After all the months of preparation and growing excitement, it's hard to believe that Dreamforce '14 is over. Four days packed with breakout sessions, hands-on training sessions, keynote speakers, networking, sightseeing, and parties can go by fast — so in case there's anything you... Read More

Analytics, Apps, Cloud, Dreamforce, Events, Featured, Foundation

Oct 14, 2014 By Alexa Schirtzinger

ICYMI: 5 Highlights from Today at Dreamforce

Can you believe it? Day 2 is already drawing to a close and we're almost halfway through the four-day adventure that is Dreamforce. But before you head off to the Dreamforce Gala and dance the night away with Bruno Mars, here are the 5 major highlights from today, in case you missed it. The... Read More

Analytics, Apps, Dreamforce, Events, Featured

Oct 14, 2014 By Laura Fagan

Marc Benioff Announces Salesforce Customer Success Platform, Analytics Cloud

A traditional Hawaiian blessing and song, plus a surprise performance by The Beach Boys kicked off the second afternoon of Dreamforce 2014. But neither took place simply to entertain the audience. Both were intended to highlight the arrival of Salesforce’s newest innovation, detailed by Chairman... Read More

Analytics, Apps, Dreamforce, Featured, Foundation, IT, News, Platform

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Why Integration Should Be About Connecting, Not Copying Data

8 Great Reasons to Run Your Business From Your Phone: A New Salesforce E-Book

IT Visionaries: Heroku CTO on How the Internet of Things Can Transform Your Business

The Truth About App ROI

The Insider’s Guide to Building Apps Fast With Salesforce1 Lightning

"5 Dreamforce Announcements That Will Shape Service in 2015": A New Salesforce E-Book

ICYMI: Top 10 Highlights from Dreamforce '14

ICYMI: 5 Highlights from Today at Dreamforce

Marc Benioff Announces Salesforce Customer Success Platform, Analytics Cloud

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First